HomeHotels & TravelTour OperatorsGoway Travel Ltd.
Opinion Summary
Friendly, but incompetent
by beachgirl23 | Feb 10, 2011
Pros: friendly
Cons: slow, misinformation, bumped off flight, refused to assist once out of the country

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OVERALL RATING
Product Rating: 2.0



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Comments on Friendly, but incompetent" (9 total)  
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Date Written
Re: Visa (Reply to this comment)
by reginafug, reginafug is an Advisor on Epinions in Hotels & Travel
Same for Angola... I carried my expired passport that had the valid visa, and would present it along with my new passport.

Feb 13, 2011
2:10 pm PST

Visa (Reply to this comment)
by pilarzmom, pilarzmom is an Advisor on Epinions in Hotels & Travel
that's interesting . . . I don't think China will grant a visa if your passport is slated to expire before the visa is. They're sticklers for details.
Feb 13, 2011
10:48 am PST

Re: Re: Re: Names are not allowed (Reply to this comment)
by Susie-34668, Susie-34668 is an Advisor on Epinions in Hotels & Travel
I did the same on one of my first reviews, and got all Not Helpfuls. I learned very quickly.

Susie.
Feb 12, 2011
11:11 am PST

Re: Re: Re: Re: Re: Names are not allowed (Reply to this comment)
by adriennefoster, adriennefoster is an Advisor on Epinions in Hotels & Travel
It does say something about a company that would keep inept people on its staff, though.

If you want to avoid any future NH ratings from your review, you might consider removing Melissa's last name, but that's your choice. Believe me, there are more members on this site who agree with RCJones than they do with me. I was a journalism major, so the more specific your details are, the better you form your case.

Adrienne
Feb 11, 2011
3:14 pm PST

Re: Re: Re: Re: Names are not allowed (Reply to this comment)
by beachgirl23
Thanks Adrienne. With some businesses, who you deal with is even more important than the company they work for in terms of the service you get. For example, if I got a great haircut I would definitely refer the particular stylist. Having said that, though, and taking all the comments into consideration, I will think twice before posting someone's name. Melissa is very nice and although I won't use her again she could have just been having an off day.
Feb 11, 2011
9:07 am PST

Re: Nice review even if it is short (Reply to this comment)
by beachgirl23
thanks - I did look for your contact info on your profile but could not locate it. Would you post an email link?
Feb 11, 2011
9:00 am PST

Re: Re: Re: Names are not allowed (Reply to this comment)
by adriennefoster, adriennefoster is an Advisor on Epinions in Hotels & Travel
This is a matter of your personal preference. From what I can see, BeachGirl23 is conveying her personal experience from a consumer transaction and not going out of her way to attack the agent on a personal level. All this is about the agent's professional skills. It's not how I would approach the case, but I see no libel here.

Adrienne
Feb 11, 2011
8:41 am PST

Re: Names are not allowed (Reply to this comment)
by adriennefoster, adriennefoster is an Advisor on Epinions in Hotels & Travel
Nonsense. Names are permitted as long as your facts are accurate.

Adrienne
Feb 10, 2011
12:28 pm PST

Nice review even if it is short (Reply to this comment)
by e_commentor
It is a nice short review.

I would like to contact you to write some reviews for me. Please let me know if you will be interested. Check my profile for contact info.
Feb 10, 2011
6:24 am PST