We use this phone set at work in our small fitness studio. The main (corded) base sits on our front desk with the cordless base at the other station for traveling around the studio with.

It was purchased for the simplicity and the ability to have a cordless function when necessary to be away from the desk. It's a great setup in theory, but it's not a great solution any more.

 The corded base set is easy to use although if you are unfamiliar with electronics you may need to read the manual to learn your way around the caller ID menu. The speaker phone option is handy but I find it buzzes whenever someone has a cellphone around and the speaker is on - we hardly use the speaker phone since we're a fitness facility anyway.  In the past year, we have replaced the curly handset cord 3 times as it seems to be continually getting in a large knot.  The power cord for the base unit is fairly long and allows for flexible positioning.

 The keypad is large enough for even big hands to use, although the caller ID and redial buttons are pretty tiny and the labels are hard to read at a glance (I keep pushing the redial list instead of the CID list).

 The only issue I have with the base unit is that the voicemail button is consistently lit up, even when all voicemails have been checked. It's not reliable to monitor for new messages. I'm not sure if this is because our voicemail is activated through our phone line itself and not recorded into the phone directly, or if it's just a technical issue.

 The silver casing also lends itself to getting dirty fairly fast, but I have discovered that a Lysol wipe and/or a q-tip dipped in diluted tea tree oil will clean it off fairly well without doing any harm.

 The cordless unit is an entirely different story. We have the ringer set only on the cordless unit, and not on the base unit itself.  You can typically use the cordless unit for the duration of one short phone call, but only if you pick it up directly from the base charger. If you have it off the charger and it rings, answering it will cause a very static sounding connection and make it hard for the other person to hear you. We usually have to switch to the corded base in that situation.  This isn't useful for us since our main goal for the cordless unit is to be able to carry it to other parts of the studio in case the phone rings.

 The issue with the cordless unit appears to be tied to the battery, although we've never had it say "low charge" because we can never use it long enough for it to deplete entirely. It doesn't appear to be linked to the use of any other equipment like our microwave or sauna or cellular phones.

 I would use the AT&T TL88654 in my personal home, where I can switch to the cordless during a phone call if needed, but for the office setting it's not practical given the issues we have with the cordless unit not keeping a charge and not having a good connection.

Recommended: No