Gone down the tubes - literally
Written: Aug 25 '09
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Pros: None unless you only need a bed for 1-2 days
Cons: Weak design, leaks and Worst Customer Service Ever..
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| suprajunkie's Full Review: Aero Bed Portable Self-Inflating Bed |
I purchased a Premier Comfort Plus Full Sized bed and used it for about 3 weeks. It started leaking as many others reported. I found the hole was near a pillow seam so I patched it. Then it sprung a new hole even larger on the next pillow over and the seams at the pillows all started popping causing them to stick out like large pimples that you could not sleep on. Contacted Aero and they asked me to cut up the old bed and send the piece to them. They then sent me a new BED but as happened to others it was the WRONG Bed. Not the same nicer model I had purchased - a cheaper version. Contacted them, they told me they would send a UPS call tag and ship out a new replacement. Never came. Tried to call them on the phone and waits hours with no answer. Sent emails, they said they would check on it and never responded. If they are not out of business they should be. Weak product with terrible customer support ethic means the company is doomed to failure...I'll never buy another or recommend to anyone..
Recommended:
No
Mattress Size: Full/Double
Mattress Firmness: Somewhat firm
Amount Paid (US$): 120.00
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Epinions.com ID:
suprajunkie
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Reviews written: 1
Trusted by: 0 members
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