Karcher Pressure Washer - 1800 PSI, 1.5 GPM, Model# K3.48M (036339017105) Reviews
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Karcher Pressure Washer - 1800 PSI, 1.5 GPM, Model# K3.48M (036339017105)

1 ratings (1 Epinions review)
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Worst service ever

Jan 11, 2010
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Pros:None -- Arrived damaged and never able to use it

Cons:They don't honor their warranty and horrible service

I wish I had read the reviews before my purchase.  Karcher is absolutely the worst in product quality and service.  I have been waiting to post this review in hopes that they would help me, but they hit my limit of 10 customer service contacts with no resolution.  I told them I would be posting negative reviews but they don't seem to care (and if they do fix my situation I will gladly update this review).  In short, the unit was DAMAGED in the box when it arrived (cracked housing -- same complaint as other people here).  The box wasn't damaged, so it was obviously shipped that way.  Their website talks about easy replacement warranty but like the other victims here I have contacted them 10 times and they keep giving me the run-around.  I am now disputing the charge.  My advice:  STAY AWAY. 

Recommend this product? No

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