I wish I had read the reviews before my purchase. Karcher is absolutely the worst in product quality and service. I have been waiting to post this review in hopes that they would help me, but they hit my limit of 10 customer service contacts with no resolution. I told them I would be posting negative reviews but they don't seem to care (and if they do fix my situation I will gladly update this review). In short, the unit was DAMAGED in the box when it arrived (cracked housing -- same complaint as other people here). The box wasn't damaged, so it was obviously shipped that way. Their website talks about easy replacement warranty but like the other victims here I have contacted them 10 times and they keep giving me the run-around. I am now disputing the charge. My advice: STAY AWAY.
Recommend this product?