Buyer Beware!!
Written: Nov 09 '00
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Product Rating:
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Pros: Good sound, while it lasts.
Cons: Horrible factory support.
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| itsmesilly63's Full Review: Altec Lansing ACS 48 2 Speakers |
This speaker system provided premium sound for the first 15 months that I owned it. Unfortunately, the speakers died after approx. 15 months of average use, and would simply not power up (I did not abuse them with mind-blowing volumes). Altec refused to assist me, advising me that I was on my own to try to repair these $140 speakers. I never imagined that I would only get less than 2 years service from these relatively higher end speakers, and was absolutely shocked at Altec's refusal to provide assistance. Altec needs a few lessons in customer service / customer satisfaction, and I must recommend that consumers look beyond Altec if service and support is any factor at all in their decision making process.
Recommended:
No
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Epinions.com ID: itsmesilly63
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Reviews written: 1
Trusted by: 0 members
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