Rudeness amazing even for burger joint
Written: Feb 11 '06 (Updated Feb 11 '06)
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Pros: Food is decent (though not impressive for the price)
Cons: Terrible attitude, terrible service, food apart from burgers is not so great
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| gweng's Full Review: Barney's Gourmet Hamburgers |
The food's decent--but I'll never go back. Briefly, the server made a mistake on my order. I can live with that--but she made me feel like it was my fault! When I tried to talk to her, she walked away while I was in mid-sentence. Later, I told her I didn't appreciate her walking away from me in mid-sentence--and she walked away again. Amazingly, I find that she is apparently the manager in charge. When I am paying, I ask her if she is really the manager in charge. She refuses to respond. I ask her if she is not going to respond. She walks away. It could have been a conversation with a five-year-old throwing a temper tantrum! There are too many places to eat in Rockridge to put up with stuff like this. (This was all at the Oakland location.)
Recommended:
No
Kid Friendliness: Yes Vegetarian Friendly: Yes
Notes, Tips or Menu Recommendations Not worth the attitude. Today, the server made a mistake on my order and made me feel it was my fault! When I tried to respond, she walked away while I was in mid-sentence. Later, I told her I didnˇ¦t appreciate her walking away from me like that--and she walked away again. Amazingly, she is the manager in charge. When I am paying, I ask her if she is really the manager in charge. She says nothing. I ask her if she is going to respond. She walks away. It could have been a five-year-old throwing a temper tantrum!
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Epinions.com ID: gweng
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Reviews written: 2
Trusted by: 0 members
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