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Reviews written: 1
Trusted by: 0 members
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Disaster
Written: Nov 16, 2010
Rated a Unrated Review by the Epinions community
We bought this product at Target for $59.99 plux tax. So, not cheap. The first one (yes, there have been more than one) had a timer that did not function. It was merely an off/on thing and just sat there. We returned that one in exchange for another unit, thinking this was a fluke as Black and Decker is supposed to make quality products. Well, the second unit's timer worked just fine, but the fan for the convection feature just sat there. The motor for it was humming, but the fan did not turn. Needless to say, that one is going back, too. And, if you call customer service good luck trying to talk to a human being. They want you to get online and do it via email. The phone center claims their call volume is unexepectedly high and asks you to call back later and then cuts you off! The unexpected amount of calls must be from purchasers of this product. DON'T WASTE YOUR TIME OR MONEY ON THIS PRODUCT.
Recommended: No
Amount Paid (US$): 59.99
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