Black & Decker TRO700W Toaster Oven

12 ratings (12 Epinions reviews)
Epinions Product Rating: Disappointing
5 stars
4 stars
3 stars
1
2 stars
4
1 star
7
Share This!
  Ask friends for feedback

Try to get a replacement part from Applica!!!!!

Jan 24, 2010 (Updated Jan 24, 2010)
Review by  
Rated a Helpful Review
  • User Rating: Disappointing

  • Ease of Use:
  • Durability:
  • Ease of Cleaning:
  • Style:

Pros:Love the oven.

Cons:Dealing with Black and Decker's parts company called Applica is a waste of time. 

The Bottom Line: Do not buy for fear you will have to try and get a replacement part from Applica.


I love my toaster oven but shortly after the warranty expired the "toast" knob stripped out.  I now have noticed from other consumer ratings that is a problem with this toaster oven.  I went online to find out how to get a replacement part.  I was put in touch with Applica...the company that handles that end of Black and Decker I guess.  I looked up the oven in their parts inventory and in wasn't there so the instructions are to call a 1-800 number between 8AM and 8PM Eastern time M-F.  Well...I live on the west coast and I am either commuting on the freeway or at work during those hours.  I cannot call so I need to place an order via the internet.  I e-mailed Applica and told them exactly what part I need including my purchase date and the other information they require and all I got was a "computer generated" reply with the same information.  I explained that the internet was my only option for ordering a part and I got another reply that I had to call the 1-800 number.  What happened to customer service?  I will never buy a Black and Decker item in the future.  Applica is not a consumer friendly company to do business with.


Recommend this product? No


Amount Paid (US$): 50


Share this product review with your friends   
Share This!


Related Deals You Might Like...

Black & Decker Tro480bs 4-slice Toaster Oven Brand

Black & Decker Tro480bs 4-slice Toaster Oven Brand

BRAND NEW AND IN STOCK Black Decker TRO480BS Toast-R-Oven 4-Slice Toaster Oven NEW!! No need to heat up the whole kitchen! Breakfast, lunch, dinner or...
eBay

$62.98

FREE Shipping
Black & Decker Toaster Oven TRO490B

Black & Decker Toaster Oven TRO490B

Black & Decker TRO490B Enjoy countertop cooking versatility with 1200-watt, 4-slice countertop oven and broiler. The easy-to-use controls offer cooki...
Wayfair

$58.50

FREE Shipping
Black & Decker TRO480BS Toast-R-Oven 4-Slice Toaster Oven

Black & Decker TRO480BS Toast-R-Oven 4-Slice Toaster Oven

Product Details Large-capacity 1200-watt 4-slice toaster oven Bake, broil, bagel, toast, and keep-warm functions Adjustable temperature up to 450 degr...
Sears Marketplace
Black & Decker Tro480bs Toast-r-oven 4-slice Toaster Oven,30min Timer $0ship

Black & Decker Tro480bs Toast-r-oven 4-slice Toaster Oven,30min Timer $0ship

since 1998 ::Store ::Policy ::About Us :: StoreSearch in titles descriptions StoreCategories Store home Home Garden Kitchen,Dining Bar Yard,Garden Out...
eBay

$41.00

+$29.99 shipping
Black & Decker TRO480BS Toast-R-Oven 4-Slice Toaster Oven

Black & Decker TRO480BS Toast-R-Oven 4-Slice Toaster Oven

Product Information: Breakfast, lunch, dinner or snacks, this versatile toaster oven-toasts, cooks, broils and reheats a variety of foods. Enjoy your ...
Sears Marketplace
Toaster Toast Black & Decker Tro420 -r-oven 4-slice Countertop /broiler Kitchen

Toaster Toast Black & Decker Tro420 -r-oven 4-slice Countertop /broiler Kitchen

Buy With 100% Confidence Fast Shipping !! Brand New!! Check Other Great Sales | Read our Feedbacks | Add us to Favorite Sellers Item Description: Brea...
eBay

$29.95

+$5.99 shipping
Black & Decker 4-Slice Toaster Oven, Black

Black & Decker 4-Slice Toaster Oven, Black

Enjoy countertop cooking versatility with a 1200-watt, four-slice countertop oven and broiler. The easy-to-use controls offer cooking functions to bak...
Walmart.com

$31.99

+$4.97 shipping
Black & Decker Tro480bs Toast-r-oven 4-slice Toaster Kitchen Gift

Black & Decker Tro480bs Toast-r-oven 4-slice Toaster Kitchen Gift

Breakfast, lunch, dinner or snacks, this versatile toaster oven-toasts, cooks, broils and reheats a variety of foods. Enjoy your favorite muffins, ind...
eBay

$192.60

FREE Shipping
BLACK & DECKER TOASTER OVEN -Mfg# TRO420

BLACK & DECKER TOASTER OVEN -Mfg# TRO420

1200 watts. 4 slice capacity. Broil function. Maximum bake temperature 450 degrees. 30 minute timer. Bake and toast signal bell. Heater type - quartz....
Sears Marketplace