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Brother MFC-9840CDW All-In-One Laser Printer
15 consumer reviews
Average Product Rating:
Sep 22, 2008 (Updated Sep 22, 2008)
Review by amgwen
User Rating: Disappointing
Ease of Use:
There is nothing about this printer that is better than another.
Cons:SLOW, many errors, expensive cartridges that need to be changed frequently.
I purchased this printer for our office because I saw so many good reviews for it. It is by far the SLOWEST printer we've ever had. It takes a very long time to print from the time I hit "print" on my computer to the time it actually starts printing. This is a big inconvenience in a busy office. Also, the ink runs out incredibly fast, and it's expensive. It shuts down printing when it wants you to replace the cartridge and won't continue even with a faded print. There is now a message on the display telling us that the drum needs changing. I've never had a printer that I had to change the drum as well as the ink cartridges. I often get error messages when I try to send faxes saying I am out of memory. I will never buy another Brother printer.
Recommend this product?
Amount Paid (US$): 950
Operating System: Windows
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