Pros:Makes a pot faster than it takes to boil water, product support from Bunn.
Cons:None that I can think of. Except maybe that I wish they made cars, too!
The Bottom Line: Gotta get a Bunn!
I've had my Bunn BTX for 10 years now. I'm not certain that it's made in exactly the same way now as it was back when I got mine, or with the same materials, but it's held up like a real champ. I've used it on average probably 3 or 4 times per week thoughout that time.
Recommend this product?
However, I have share something with which I'm really impressed, and that's Bunn's support of their products. A couple of weeks ago, the top-mounted reservoir began leaking once brewing started. I figured for sure I'd be having to find a replacement. I went to the Bunn website and filled in the on-line service form describing the problem. A day later I got an e-mail from Bunn saying they were sending me a repair kit at no cost which I received a few days later.
It was a very simple process, probably took me 5 minutes and it worked! The brewer no longer leaks and is as good as new.
Owning a product for 10 years and getting a free repair with virtually no questions asked really amazed me in this day and age of our throwaway society and companies that rely on planned obsolescence of their products to keep the sales coming. I know when I do have to get a new coffee maker, it'll be no other brand but a Bunn.