Pros: Deep cleans, smells great, feels great, good for most skintypes, perfectly pH balanced
Cons: Menthol, requires pre-removal of makeup, not good for sensitive skin or individuals with bee allergy
I am so glad I invested in this cleanser.
First off, my skin is severely oily and prone to breakout, so I wasn't sure about using a cream-based cleanser (everyone in the cosmo business will tell you that oily/combo oily should only use GEL cleansers). But the promises to deeply clean were appealing, as well as my desire to switch to a natural cleanser. Within a week it seemed like my skin might have some issues, but with continued use my skin adjusted fabulously and I haven't had a breakout since I started using it. On top of that, my skin has actually normalized-- I still have a little shine, but nothing compared to what my skin used to produce. I chalk this up to the pH balance in this formula being just strong enough to clean without nuking your skin.
The only drawbacks to this product are that you HAVE to use an eye makeup remover if you wear shadows or mascara, because it will not take them off. If you're not a fan of this one extra step, keep in mind that you should do so anyway considering the harmful ingredients in mascara that can cause your lashes to fall out or develop increased sensitivity to mascaras-- which I see all the time in my field-- and means you have to stop wearing them all together. Unless you want to deal with your eyes burning, itching and watering constantly.
Another drawback would be that, though it deep cleans, it isn't paint thinner. So if you wear a long-wearing foundation or heavy powder, you'll either need to scrub vigorously, wash twice or use a fresh cotton cleansing cloth each time (to not do so promotes the spread of mildew and bacteria all over your face).
Also the menthol is very stimulating for your skin, but it's not good for your eyes. I use it on my eyes anyway, but menthol on your lids doesn't feel awesome and if it actually gets in your eye it's feels even less awesome. Also menthol is a huge no-no for sensitive skin or skin prone to flushing unless you want to look like a tomato.
Finally, the beeswax. If you're allergic, stay away.
Follow up with a light moisturizer if you're oily, or a heavier moisturizer if you're dry, and I'm confident this cleanser is suitable for all but the sensitive skintypes.