Dangerous to all guests, as it is left un-attended at night.
Written: Dec 04 '06 (Updated Dec 04 '06)
|
Product Rating:
|
|
|
Pros: None at all.
Cons: Dangerous, Un-attended at night, Smug and pompous upper- Management, Incompetent Staff.
The Bottom Line: Do NOT stay at this establishment, as it poses a true threat to the safety of all the guests. The property is left open and un-attended at night.
|
|
|
| feduptraveller's Full Review: Caliente Tropics Resort |
The Caliente Tropics Resort FAILS to let it's guests know that there is NOT someone on the property OR available to attend to emergencies after a certain hour.
I locked myself out of my room at 5:30AM as I was going back to get my final luggage for the car, and there was NO ONE on duty to help me at all! The office was completely dark and locked, and the sign on the door said to use the courtesy phone to the right, to call for assistance after hours. I was connected to an answering service, and after being placed on hold for what seemed like an eternity, I was informed that the On-Call personnel could not be reached! I was told that they would keep trying to reach somebody. Meanwhile, it was about 43 degrees outside and I was freezing. I wound up calling the police who showed up only to tell me that I needed to contact the hotel people. (Duh!)
The morning clerk FINALLY showed up and apologized for the inconvenience. I was comped for my last night stay for my trouble BEGRUDGINGLY by the Regional Manager, who was smug and arrogant on the phone to me, and tried to make it seem like the whole thing was MY fault.
Folks, DON'T waste your time with this place. It is DANGEROUS! especially if you have young children, or an expensive car, as this is a trap for any rapist, burglar, vandal, car thief, or homeless person who happens to get the urge to make a move. There will be NO ONE will on site to offer you any assistance. Stay at the Marriott or the Wyndham or any REPUTABLE place that can at least offer security. (Heck, the TRAVELODGE is right next door, and they had someone there 24/7. CALIENTE TROPICS = LOSERS!
Recommended:
No
|
|
|
|
Epinions.com ID:
feduptraveller
|
|
Reviews written: 1
Trusted by: 0 members
|
|
|
- Add to My Yahoo!: 
- Add to Google Homepage: 
© 1999-2009 Shopping.com, Inc.