peter56's Full Review: Jura-Capresso MT500 10-Cup Coffee Maker
After having coffee makers from Braun, Krups, Cuisinart, Sunbeam, etc. we decided to try the MT500 on advice from our coffee store. What a mistake. After 6 months I am ready to toss it in the trash. The first hint of problems started with the coffee temperature. The first cup of coffee is warm. Within an hour the remaining coffee is almost cold, and there is no way to reheat the coffee in the carafe. The second problem is the carafe. I have yet to find a way to pour coffee without it running down the side of the carafe. The third problem is the maintenance. Regardless of how I clean and dry the carafe, soap suds come out of the carafe during brewing. Another maintenance issue is the algae that is now growing in the water level indicator.
Perhaps the most annoying fact is that when I wrote to Capresso Customer Service to tell them of the problems I didn't receive any response.
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