Char-Broil Big Easy Oil-Less Electric Turkey Fryer
(3 Epinions reviews)
Epinions Product Rating:
Big and Easy gets a Big Fat "F" on customer service
Nov 17, 2011
Review by ebgwd
I paid $99 for my Big and Easy "F". It was missing parts and the company said that I could file a claim for the parts as soon as I sent in the receipt and paid the processing/shipping and handling to have the missing parts ship to my address. Their exact words in the email were, "Once we have received and processed your proof of purchase your pending warranty claim will be processed unless shipping and handling payment has not been collected. As outlined in your assembly manual you will be responsible for the shipping and handling charge for this warranty order."
Recommend this product?
OF COURSE YOU HAVE TO BUY THE BIG AND EASY TO BE ABLE TO READ THE FINE PRINT.
I've heard others say that Char-Broil was not about customer service and now I believe it!
Purchased on 11-10-11
Assembled on 11-14-11
Registered on 11-15-11
Found out that I have to pay again for shipping/handling parts that should have been in original purchase.
Char-Broil will NOT be at my house anymore!!!
Read all comments (3)
Amount Paid (US$): 99
Share this product review with your friends
This Big Boss Oil-Less air fryer uses less energy and cooks up to three times faster, which is sure to impress. Limit 5 per household. PRODUCT FEATURE...
Shop for Appliances at The Home Depot. Meet all your steaming, boiling and frying needs with the Continental Platinum 5.5 l Deep Fryer/Multi-Cooker Co...
Find grills, smokers and fryers at Target.com! Prepare a delicious turkey dinner with the butterball oil-free electric fryer. It's made of sturdy stee...
Winco Electric Deep Fryer,32 lbs Twin Well W/ Lid Countertop Twin Well Deep Fryer Counter top fryers are a great, easy addition to any food service op...
Continental Electric ps75911 CONTINENTAL ELECTRICS ps75911 Stainless Steel 3-Liter Deep Fryer Description Continental Electric s 3-Liter deep fryer ha...
Browse our Store | Ask a Question | Return Policy | Promotions | About Us Product Description Specification Payment Shipping Returns Masterbuilt 20010...
This comes with: Lift - and - drain scoop Snap-on storage lid Brushed stainless steel exterior Hi, welcome to our store. We do combine shipping on mul...