Char-Broil Big Easy Oil-Less Electric Turkey Fryer
(3 Epinions reviews)
Epinions Product Rating:
Big and Easy gets a Big Fat "F" on customer service
Nov 17, 2011
Review by ebgwd
I paid $99 for my Big and Easy "F". It was missing parts and the company said that I could file a claim for the parts as soon as I sent in the receipt and paid the processing/shipping and handling to have the missing parts ship to my address. Their exact words in the email were, "Once we have received and processed your proof of purchase your pending warranty claim will be processed unless shipping and handling payment has not been collected. As outlined in your assembly manual you will be responsible for the shipping and handling charge for this warranty order."
Recommend this product?
OF COURSE YOU HAVE TO BUY THE BIG AND EASY TO BE ABLE TO READ THE FINE PRINT.
I've heard others say that Char-Broil was not about customer service and now I believe it!
Purchased on 11-10-11
Assembled on 11-14-11
Registered on 11-15-11
Found out that I have to pay again for shipping/handling parts that should have been in original purchase.
Char-Broil will NOT be at my house anymore!!!
Read all comments (3)
Amount Paid (US$): 99
Share this product review with your friends
Char-Broil Big Easy Oil-less Turkey Fryer
Find grills, smokers and fryers at Target.com! Big grill features in a compact electric grill! The compact char-broil patio bistro electric grill is p...
Untitled Document Payment Shipping Policy Feedback Char-Broil TRU Infrared Electric Patio Bistro 240 Grill Barbecue Indoor Outdoor Product Description...
Char-Broil Electric Patio Bistro Grill, Salsa Red
Char-Broil The Big Easy TRU-Infrared Oil-less Turkey Fryer Product Description The Char-Broil Big Easy oil-less infared turkey fryer represents the ne...
The Char-Broil The Big Easy No-Oil Infrared Turkey Fryer is a good choice for those watching the calories. You can fry the turkey without using oil in...
Cook a variety of foods on this Char-Broil Patio Bistro 180 12601711 electric grill that features a compact design for simple portability. The TRU-Inf...
The gloss black Char-Broil Electric Grill represents the next evolution in patio cooking. The patio caddies, which were a huge success for Char-Broil ...
A perfect fit! This sleek, electric patio grill is idea for smaller spaces. Plus, it has plenty of power to cook up delicious outdoor meals, thanks to...
Shop for Grills from Hayneedle.com! The Char-Broil Patio Bistro Electric Grill - Vanilla is a compact unit that brings all the heat of a big charcoal ...