They are YOUR minutes, Keep Them
Written: Mar 04 '07
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Pros: Good service, few dropped calls, polite customer service Reps.
Cons: Limited availability on customer service.
The Bottom Line: I recommend Cingular service and wish I had more friends and family using this service provider.
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| jkerm's Full Review: Cingular Mobile Phone Service in Houston |
I love using Cingular phone service. It has been reliable with fewer dropped calls than any of my other service providers. What I like best is the minute rollover feature. If I have any left over minutes at the end of the month, I get to keep and use them for a year. There have been months when my children and I use more of the anytime minutes than we have and we have 1100 minutes each month. That is when the roll over feature comes in handy.
Another great feature of my plan is when I talk to other Cingular customers, I am not using anytime minutes. The calls are free. There are times my kids, their friends, my friends, and other family members have talked over 10,000 minutes in a single month. WOW! And to not burn anytime minutes takes the worry out of chatting.
Now, the downside....whereas my other service providers had 24 hour customer care centers, Cingular does not. However, you can access your account 24 hours a day on-line.
I have been EXTREMELY happy with Cingular. I feel that the bills are accurate, the minutes used are accurate, there are very few dropped calls, they stand behind their products and service, their customers service people are very nice and I do have about 800 extra rollover minutes to use just in case we go over our limit.
I pay around $115.00 a month for four phones and 1100 anytime minutes which so far has been plenty of minutes.
Recommended:
Yes
Amount Paid (US$): $115.00
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Epinions.com ID:
jkerm
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Location: Texas
Reviews written: 150
Trusted by: 8 members
About Me:
Career Mom of 5 enjoys writing and reading.....quiet evenings and good friends.
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