Cycle Service Charge
Written: May 01 '07 (Updated May 01 '07)
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Product Rating:
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Pros: nothing now
Cons: Underpaid and unqualified employees, long lines, system glitches, hidden fees
The Bottom Line: I pay more in fees than I do at national banks.
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| gavno's Full Review: Commerce Bank (NY-NJ-PA-DE) |
Commerce bank is slowly transforming their consumer friendly business into business of ripping you off! The "totally free" checking is now riddled with hidden charges and fees! Enter the "cycle service charge":
Date 04/29/2007
Sender Commerce Customer Service
Subject re: RE: What is a cycle service charge?
Message Thank you for contacting us, xxxx.
The minimum daily balance requirement for your account is $100.00. If your account falls below the minimum daily balance at any point during the statement cycle, you will be charged a cycle service fee of $15.00. The charge posts on the last day of your statement cycle. You may avoid future cycle service fees by maintaining a $100.00 daily balance.
If you would like to discuss this issue further, please contact us via email or call 1-888-751-9000 to speak with a Customer Service Representative, 24 hours a day, 7 days a week. If you would like us to contact you, please provide a phone number and the best time to reach you.
Regards,
Nashid
Commerce On-Line
E-mail Specialist
Now you get charged $15 if your balance drops below $100 at any given point, and then they continue charging your account money until you bring it back to their "minimum standards". Business customers will be charged $25 if their minimum balance drops below $1000.
Go figure. Their are changing their policies as often as their employees. Bye bye commerce!
Recommended:
No
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Epinions.com ID:
gavno
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Reviews written: 1
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