They really do WOW you!
Written: Aug 14 '07
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Product Rating:
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Pros: Rates, Customer Service, Real People
Cons: They need more branches
The Bottom Line: You need to set up an account at this bank! You'll be glad you did!
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| bblboy54's Full Review: Commerce Bank (NY-NJ-PA-DE) |
I just have to take another moment to give a lot of credit to where credit is due. My banking experience at Commerce Bank has been more positive than I could have ever imagined. I have never seen a bank willing to actually put themselves in their customer's shoes and waive frustrating fees. Any bank I have ever dealt with tries to milk their customers for all they can get them for.... manipulating the ways transactions post for the sole purpose of assesing the most NSF fees, for one example. Commerce is completely the opposite... they actually look for ways to not charge their customers. I have had situations where they would make a deposit available sooner because of a paticular situation I was in. My most recent situation was a transaction not posting to my account on the day that it was supposed to.... this was the fault of the sending party and not Commerce Bank at all. As a result, a check card transaction overdrew my account. I accounted for the $35 NSF fee and today I just found out that when a check card transaction pushes you over the limit, they don't even charge you at all!
I could go on and on about how great their service is. Beyond that, there are neat little things that they do that I've never seen another bank do. For one example, they print your check card there while you wait. Within 30 mins you can have an account set up and walk away with your check card in your hand. Free use of their coin counting machine is another example.
Recommended:
Yes
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Epinions.com ID:
bblboy54
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Member: Bob Mertz
Location: Linden, VA USA
Reviews written: 8
Trusted by: 0 members
About Me:
Pet-loving computer geek
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