Craftsman 18" Gas Chain Saw, 42 Cc 35048

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"Sim-pull"y impossible to start

Oct 25, 2009
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Pros:Carrying case comes in handy for returning it the next day.

Cons:It would not start.

The Bottom Line: Maybe it runs great after it starts, I'll never know. I do know I wouldn't buy another craftsman small engine product.


I live in a small town without many options for purchasing chainsaws.  I went to sears.  When I cant pay top dollar for quality tools, I have found craftsman to be a reasonable middle ground.  I guess I'll rethink that when it comes to their small gasoline engine products.  My first indication that I should have turned around and walked out came when I asked the sales rep if he could tell me the difference between the three most expensive models.  He stared at the boxes for a while and then pointed out that, according to features listed on the box, "this one looks like it has a reduced vibration feature for increased comfort and that one doesnt."  Thanks Buddy, thats all he could offer me.  Sears should consider increasing their budget for staff development and raise the bar slightly higher than mere literacy.  Anyway, I purchased the Craftsman 42cc 18 inch gas chainsaw.  I am not a logger and my income or survival will never depend on a chainsaw so I thought, for just under $200, this should meet my needs.  I took it home, read the instructions, filled it up, and...nothing.  I performed every troubleshooting method in the manual and every one I could think of.  While I did receive a fantastic back and shoulder worker out from pulling on the "sim-pull" stater, this saw gave no indication that it even remotely considered wanting to start. Spark plug was fine, new gas, right mix ratio, ridiculous number of tugs and multiple attempts throughout the day and evening--nothing. Took it back the next morning, of course the different guy at sears had no idea about chainsaws (I should note both guys were really nice, maybe both know the full schematics of their washers and dryers by heart, but they were both just clueless about chainsaws.) So after paying the restocking fee (its only right that I should help Sears out a little by paying them to restock the non-working product they sold me) and being out the cost of chain lube and oil, I did walk out with a firm conviction to pay a little more and never buy a craftsman again. Also on the upside:  You get more strength and definition in your lat muscles from the high number of reps you'll perform trying to start it and the restocking fee at return could help Sears fund better staff training.


Recommend this product? No


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