Cuisinart Grind & Brew Thermal DGB-650BC 10 Cups Coffee Maker - Black/Silver Reviews
Click to see larger image

Cuisinart Grind & Brew Thermal DGB-650BC 10 Cups Coffee Maker - Black/Silver

35 ratings (7 Epinions reviews)
Epinions Product Rating: OK
5 stars
4 stars
2
3 stars
2 stars
1
1 star
4
Share This!
  Ask friends for feedback

Where Can I Buy It?

$105.00
+$25.00 shipping eBay
$109.00
+$9.73 shipping eBay
$109.95
Free Shipping Walmart.com

Cuisinart Poor Customer Service

Jan 27, 2012
Review by  
Rated a Helpful Review

Pros:Usually good products.

Cons:Lousy Warranty, company does not stand behind its products.

The Bottom Line: Buy from a reliable company


I used to buy Cuisinart products, usually Cuisinart producst are very good, sadly the company is not. I have bought more than one Grind and Brew coffee maker, in fact I was shipping them overseas to GIs. Not anymore. I recently had a grind and brew - 650 shipped overeas to me at a military post (we use 110) the system did not work ( suspect blown fuses) I called and wrote cuisinary for replacement fuses or a replacement system below is their lousy response:
Valued Customer,
  We apologize for any inconvenience you may have experienced. Please note that this unit is wired for use within the US only. We do not recommend the use of these units outside of the US, even when used with a converter, adapter, or transformer. In addition, there is no warranty that applies to this unit when used outside of the US.
So basically, thanks for buyin our giant paperweight, we couldnt care less.
I called customer service, the guy on the other ends said "your warranty is void because you took it out of the US" . No gee Im sorry sir, no let me see what I can do, just  basically telling me how they are going to get out of a replacement. Ok, so im out the $129 bucks, I'll live. The question is how much can the company afford? I wil never buy another cuisinart, ever.
DO NOT BUY company does not stand by its products, uses weasely techniques to void warranty, the customer service was awful.


Recommend this product? No

Read all comments (1)

Share this product review with your friends   
Share This!


1-19 of 19 best deals

Get your choice of coffee easily with the Cuisinart DGB-650BC that crushes the beans before brewing. The thermal carafe of this Cuisinart 10-cup coffe...
eBay
Store Rating: 4.0

+$25.00 shipping
Get your choice of coffee easily with the Cuisinart DGB-650BC that crushes the beans before brewing. The thermal carafe of this Cuisinart 10-cup coffe...
eBay
Store Rating: 4.0
+$9.73 shipping
Walmart.com
Free Shipping
NEW CUISINART DGB-650BC GRIND AND BREW COFFEEMAKER Product Features Color: Brushed chrome and black 10-cup automatic coffeemaker with built-in coffe...
eBay
Store Rating: 4.0
Free Shipping
Shop for Appliances at The Home Depot. The easiest way to great coffee is the Cuisinart Grid and Brew. This 10 cup coffeemaker automatically grinds th...
Home Depot
Store Rating: 3.5
Free Shipping
Shop for Coffee Makers from Hayneedle.com! Grind brew and enjoy. That's how easy it is to create the perfect cup of coffee every time with the Cuisina...
Hayneedle
Store Rating: 4.0
239.99
Free Shipping
Automatically Grinds Whole Beans Before Brewing/ 24-Hour Fully Programmable/ 10-Cup (5 Oz. Each) Double-Wall Insulated Thermal Carafe/ Brew Pause/ Aut...
Abt Electronics
Store Rating: 4.5
235.00
Free Shipping
The easiest way to great coffee is the Cuisinart Grind Brew! This 10-cup coffeemaker automatically grinds the beans right before brewing to deliver ...
Beach Camera.com
Store Rating: 4.5
Free Shipping
The easiest way to great coffee is the Cuisinart Grind Brew! This 10-cup coffeemaker automatically grinds the beans right before brewing to deliver ...
BuyDig.com
Store Rating: 4.5
235.00
Free Shipping
Brand New Cuisinart DGB-650BC Grind-and-Brew Thermal 10-Cup Automatic Coffeemaker, Brushed Chrome Maker Color: Brushed chrome and black 10-cup autom...
eBay
Store Rating: 4.0
Free Shipping
Shop for Coffee Makers from Hayneedle.com! Grind brew and enjoy. That's how easy it is to create the perfect cup of coffee every time with the Cuisina...
Hayneedle
Store Rating: 4.0
239.99
Free Shipping
CUIDGB650BC About BeachCamera Our Awards Photography Digital Imaging Video Printers Computers Audio Television Home Garden Add beachcamera store to fa...
eBay
Store Rating: 4.0
235.00
Free Shipping
Get your choice of coffee easily with the Cuisinart DGB-650BC that crushes the beans before brewing. The thermal carafe of this Cuisinart 10-cup coffe...
eBay
Store Rating: 4.0
Free Shipping
Get your choice of coffee easily with the Cuisinart DGB-650BC that crushes the beans before brewing. The thermal carafe of this Cuisinart 10-cup coffe...
eBay
Store Rating: 4.0
Free Shipping
Get your choice of coffee easily with the Cuisinart DGB-650BC that crushes the beans before brewing. The thermal carafe of this Cuisinart 10-cup coffe...
eBay
Store Rating: 4.0
Free Shipping
Get your choice of coffee easily with the Cuisinart DGB-650BC that crushes the beans before brewing. The thermal carafe of this Cuisinart 10-cup coffe...
eBay
Store Rating: 4.0
235.00
Free Shipping
Fresh coffee is just a touch away. By grinding whole beans or using just-ground coffee, this 10-cup unit creates an aromatic result that rivals your f...
Macys.com
Store Rating: 2.0
Free Shipping
This superbly sleek and fully programmable coffee maker takes your coffee from whole bean to hot cup in just minutes. The built-in burr grinder pulver...
Store Rating: 1.5
+$13.00 shipping
Get your choice of coffee easily with the Cuisinart DGB-650BC that crushes the beans before brewing. The thermal carafe of this Cuisinart 10-cup coffe...
eBay
Store Rating: 4.0
Free Shipping
1-19 of 19 best deals     Why are these stores listed?