Cons:Tank leaks and hot frothing arm gets in the way.
Though I use this machine every day and the coffee is delicious, I wouldn't buy it again. It makes a good strong cup with lovely crema, and the frothing arm works well. I don't froth milk very often and I was really bad at it on our old machine but this one works so well that even I can make lovely froth.
But there are some drawbacks. The water tank is removable and tends to come unseated now and then, leaking all over the countertop. It's a bit noisy, and the vibration of the machine causes the frothing arm to swing forward toward the front/center of the machine. That puts it in the way of reaching for your cup, which is dangerous if you've just used the frother for the previous cup since it's very hot. I burned myself a couple of times before I got into the habit of using a dishtowel to swing the frothing arm out of the way. We like to make big mugs, and preferably two at a time. But the coffee ground capacity of the holder isn't big enough for two mugs so it's one at a time.