Terrible Support/Much Head Banging
Written: Jan 17 '06
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Pros: PC fine, loaded software buggy.
Cons: Worst possible support, obstructionist, stonewalling.
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| white_buffalo's Full Review: Dell Inspiron 2200 PC Notebook |
We wanted an inexpensive laptop for my daughter so that she could do her homework. We bought a Dell Inspiron 2200 because that's what we could afford. She needed wi-fi
software loaded and this PC had it but the wi-fi software
was buggy. Tech support in some 3rd world country could not
help so they told us to send the computer back after 3
days of hassling with them by telephone, i.e, hang-ups,
dead-end telephone extensions, etc.
We got the new computer and everything seemed to work for a month, the wi-fi was working and then she couldn't connect, like before. The software says it's receiving a strong signal but she cannot access any websites to do her homework. We suspect the same problem; buggy wi-fi software.
She's been using my desktop when I need it.
Dell cheated us on the $150 rebate we were to have received
from them on the first computer because the second computer,
the replacement, was not written up with the rebate! Well,
if the 1st computer is loaded with bad software, what are we to do and why don't we get out rebate since Dell sent us junk the first time?
Recommended:
No
Amount Paid (US$): 1199
Operating System: Windows
Processor: Intel Celeron
Processor speed: 201-300
Screen Size: 14 inches
RAM: 256
Internal Storage: CD-RW and DVD
Hard Drive (GB): Over 50
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Epinions.com ID:
white_buffalo
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Reviews written: 7
Trusted by: 0 members
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