Home > Computers & Internet > PC Laptops > Dell Inspiron mini 10 - Black, Intel Atom Processor Z530 1.6GHz , 1 GB DDR2 , 160GB Sata Hard Drive,... (883585946044) PC Notebook
Dell Inspiron mini 10 - Black, Intel Atom Processor Z530 1.6GHz , 1 GB DDR2 , 160GB Sata Hard Drive,... (883585946044) PC Notebook
Alok's Full Review: Dell Inspiron mini 10 - Black, Intel Atom Processo...
I was completely taken in by the most recent Dell Mini commercial where the laptops are wrapped up to look like candy. After some research, I did order myself a "Jade Green" netbook. I was excited to receive it when it arrived in the mail about 10 days later (with an external DVD drive). For clarity I dhad ordered the Dell Inspiron 1010 with the Intel Atom Processor Z530, 1.6GHz, 533 MGzFSB, 512K L2 Cache, 1GB Ram and a 160GB 2.5inch, 5400 RPM SATA Hard Drive. This configuration (along with the external CD/DVD drive cost me about $700. As soon as I opened it up, I thought that the order may be incorrect as my netbook was RED and not the Jade that I was anticipating. Regardless, I decided in a matter of seconds that I could live with this and dived into the laptop. Following the instructions, I let the equipment charge for 12 hours overnight and then went into working with it the next day. Suffice to say, I did NOT get what I expected. The computer screen was small (yes I had wanted a small netbook), but the resolution was horrible. Upon startup, the screen had a font and blue background reminiscent of the the computers from the 80s. Not a good feeling especially with all the new fonts and technology out there. I still had faith so I connected wirelessly to the internet and then just came to a big halt. The netbook was slow, very slow. I tried to move closer to the wireless device, let it "warm up" and performed other superstitious moves to allow for any human error to be cleared. After about 20 minutes I realized that I did not want this netbook. I kept it for two more days. I loved the fact that it was so light, that I could carry it around without even feeling like I was holding on to something, but this at the same time was not comforting. This netbook is made of plastic, and it is palpable. At $700 for the entire system, the Dell Mini 1010 was just not doing it for me. Even the closure of the screen was just a closure and not a securing to the base (as with most laptops). They keyboard, although it is full-function is just too small. I am a pretty good typist and found myself using the backspace too much as I was using the machine. i have average sized hands but this made me feel like I was typing on a toy laptop instead of a mini netbook. Also, the mouse was not user friendly. It would stick and I was constantly "searching " for it on the screen. Suffice, to say I was thoroughly disappointed. I called Dell and told them that I wanted to return the machine and was forced to pay a $75 restocking fee to have the item returned. I told them that I was not happy with the performance and that I would probably buy another, larger Dell Machine, but since I didn't know exactly at the time what I wanted, they did not help me out at all. Also, the return process was a HUGE run around. There was no one to help with the return process readily. I had to try for a few days as I kept getting cut off. I even called the salesperson who sold me the laptop and asked him for help. He was kind and gave me the same number I'd tried four times already. I finally got to a person after 2 days of trying. I had 21 days to return the laptop and it went back after 1 week in my home. I was disappointed that Dell makes it so easy to purchase, but so difficult to return a product. The customer service individual did not even know the email or phone number of the complaints and compliments department at Dell (or was not willing to share it with me).
Recommended:
No
Amount Paid (US$): 700 Operating System: Windows Processor: Other Screen Size: 10 inches RAM: More than 256 Hard Drive (GB): Over 50
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