Dyson DC14 All floors Upright Cleaner Reviews
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Dyson DC14 All floors Upright Cleaner

515 ratings (356 Epinions reviews)
Epinions Product Rating: Excellent
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Dyson DC14 Low Reach Bagless Upright Vacuum - Living Up To The Hype?

Apr 12, 2005
Review by  
Rated a Very Helpful Review
  • User Rating: Excellent

  • Ease of Use:
  • Durability:
  • Ease of Cleaning:
  • Style:

Pros:17' Instant Stair Cleaning, Low Reach Tool, Bagless Easy Empty, Lifetime HEPA Filter

Cons:Expensive, Need Low Reach tool - Regular head will not get under kitchen cabinet fronts

The Bottom Line: Expensive... does a nice job but not the "WOW" many report. Love the 17' stair cleaning feature. A little concerned with the all plastic design - Hoping it's durable!


Our old Hoover Legacy vacuum which served us well for over 10 years finally quit and after reading many rave reviews, the Dyson DC14 Low Reach Bagless Upright Vacuum seemed to be a great replacement. My first impression of the machine almost changed my mind. The entire unit had a "plasticy" feel and I quickly became concerned it would not live up to the hype. Alright, I know there's no such word as plasticy but I didn't want to use the word cheap after what I spent on this vacuum. While I have yet to achieve the Wow Factor many reviewers have, I do believe the folks at Dyson have designed and built a great vacuum.

First a little marketing babble from Dyson. As Dyson states: DC14 cyclones create 150,000 times the force of gravity to spin the dirt out of the air. The DC14 vacuums are equipped with Root8Cyclone™ technology which of course means little to you or me. What it does mean is that Dyson claims to be the first vacuum cleaner that doesn't lose suction or clog and will continue to stay at a constant level. We have found the last statement to be true.

In addition to the reviews here weighted in favor of Dyson products, especially the DC07 and DC14, I was also impressed with a few of the features included with this vacuum and not so impressed with a few others.

Low reach floor tool

Dyson has included the low reach floor tool to give homeowners the ability to get into awkward hard to reach places, under furniture or stairs. This tool is a small head that can be quickly added to the end of the wand. The suction at the head of the tool is stronger than any other vacuum I've used in the past. Unfortunately there is no on-board storage of this device so it will be necessary to retrieve it from it's storage place. The extension tube articulates such that the wand can be held horizontally or even above the wand height. I was disappointed that it is necessary to use this head nearly every time since the regular vacuum head is too large and tall for many places previously vacuumed by our old Hoover.


3 Additional on-board tools

You may be able to get away without shagging down your low reach tool because Dyson has included three on-board tools for various cleaning functions. Solidly snapped into the body of the vacuum are a crevice tool, brush tool and stair tool. All three quickly attach to the wand and will offer plenty of suction for a variety of household chores.

Brush control

The manufacturer designed a one-button control to easily turn the brushbar on and off. Simply dial the brush control to the bare floor setting and the bar automatically stops. This setting is preferred for delicate rugs as well as bare floors.

Telescope reach and Instant stair cleaning

A "must" option for any new vacuum my wife would purchase was a way to vacuum the stairs in out home. The 17' telescoping wand is long enough to reach the entire stair run although some must be done from the top and some from the bottom. The wand releases instantly from the base unit with a simple one-button operation. One point to note is the fact the entire length of cord will have to be unraveled from the vacuum before the wand is removed.

Wide channel design and Edge cleaning whiskers

The folks at Dyson have designed their vacuums with a wide channel for collecting larger pieces than the competitor's vacuums. After dropping $459.00 on this machine, I have no inclination to suck up large items I can visually inspect and pick up by hand... this feature may impress you but it did nothing for me. Dyson has also designed the Dyson DC14 Low Reach Bagless Upright Vacuum with edge cleaning whiskers to aid in picking up debris at the outer edges of the vacuum's path. A nice idea that works on some occasions but as I mentioned earlier, the large tall head on this model will miss many spots other vacuums can easily reach... whiskers or not! In many cases... such as along the kitchen cabinet fronts... we have to drag out the low reach tool.

Easy to carry ergonomic design

Despite some of the claims I have read, I don't find the weight of this machine a problem. The ergonomic handle design makes this vacuum comfortable to use. We have a medium pile carpet and I found the DC14 moved easily with minimal effort however it did take quite a bit more effort to clean our high pile bathroom area rugs. The carrying handle does make the vacuum easy to move between floors.

Hygienic Clear bin™

The dust bin is made of a clear plastic making it easy to inspect and determine when emptying is necessary. Removing, emptying and replacing the bin are all simple one hand operations. I did find some of the lint and especially hair get caught requiring tapping or removal by hand. The clear bin comes off easily for occasional cleaning with dry rags or plain water. The entire process is definitely easier and cleaner than changing bags on our old Hoover.

No extra costs, bags or filters

I expect we will never fully recoup the added cost of this machine but we no longer have the expense or hassle of buying bags or filters. The vacuum's lifetime HEPA filter is easy to access and washes easily with cold water and has received the British Allergy Foundation seal of approval.


Auto carpet-height adjustment

The Dyson DC14 Low Reach Bagless Upright Vacuum is designed with a carpet-height adjustment feature that automatically changes with the pile of the carpet. Moving the vacuum from deep pile carpets to low nap requires no physical adjustment. In our case, we have a fairly deep pile or tile on the main floor so there is a need to dial to the bare floor setting there. Downstairs, however, this feature is great moving from the berber in the main family room area to the medium pile bedroom carpet. Similarly, the vacuum makes a smooth transition from the berber to the commercial short pile indoor-outdoor carpet in our exercise room.

2 year limited warranty

Your new Dyson DC14 Low Reach Bagless Upright Vacuum comes with a limited 2 year warranty on both parts and labor. Dyson also offers a toll free customer hotline 7 days a week from 7am-7pm EST. (1-866-693-9766)

Final thoughts and recommendations

One particular concern I had read did not go unnoticed. Several reviewers commented on the fact they had to spend additional time cutting and removing hair from the brushbar. The first several uses did necessitate a good amount of hair removal. While the process caused an additional amount of work, it struck me that most of that debris was being left by the old Hoover we dearly missed. As time went on, with regular use of the new Dyson, we found the need to clean out the brushbar is no longer an everyday occurrence.

We walked into Lowes the day we purchased this machine dead-set on buying this model based in good part by the many positive DC07 and DC14 reviews here on Epinions. I looked at my wife, she looked back at me... I glanced back. These weren't looks of love, but looks of doubt. I admittedly nearly chickened out after our first serious look at the plastic build of the vacuum. We ended up swallowing the huge $459.00 price tag on what is actually the newest base Dyson machine.

After several months, the Dyson DC14 Low Reach Bagless Upright Vacuum seems to be living up to most of the hype currently surrounding it. The machine has performed superbly thus far yet I have to offer only a four star recommendation because I do still have some concern for the machines long term durability.




Recommend this product? Yes


Amount Paid (US$): 459.00

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