Epson WorkForce Pro GT-S50 Sheetfed Scanner Reviews
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Epson WorkForce Pro GT-S50 Sheetfed Scanner

8 ratings (1 Epinions review)
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Epson support is non-support!

Mar 10, 2010
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  • User Rating: Disappointing

  • Ease of Use:

Pros:Fast scans and passable color

Cons:Does NOT scan entire document

Bought an Epson GT-S50 and found that while fast, it would not scan an entire document. It misses the first quarter-inch of the edge first going into the scanner. Not a problem most of the time but I need all four edges showing in the completed scan. They sent me a new machine and it did the same thing. After 10 hours on the phone with tech support, they decided it was a design defect and told me to take the machine back to the store and tell them it was broken. I refused becasue it was not broken, merely poorly designed, and suggested that I should return it to Epson for a refund or a scanner that will serve my needs as it was their design error. Two months now and they are still not doing anything to resolve my issue.

Recommend this product? No

Amount Paid (US$): 399
Interface: USB

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