This machine is a cruel joke.
Written: Apr 05 '06 (Updated Aug 29 '06)
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Pros: None.
Cons: Everything - no factory service network exists! Disgusting service when it breaks, which is regularly.
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| marinskym's Full Review: Equator EZ 3710 Front Load All-in-One Washer / Dry... |
My Equator broke after six months;it is impossible to get it fixed. There isn't any factory technician-they "have to find someone",and you can only talk to India; you can't talk to someone in Houston.
Equator's web site states their appliances are "Made In Italy," but when the machine was un-crated, the plaque on the back stated "Precision Made In China."
They were right about China,and dead wrong about "precision," although that depends on your definition of precision.
It opened a circuit breaker,gave off a burning smell,and sounded like my coffee grinder. The appliance store won't exchange it for anything else-I have an expensive, decorative ship's anchor.
I have two degrees, and worked for 22 years as a lab technician,so I have expertise in machinery/electronics.
Buy a conventional washer/dryer,like Whirlpool,from Lowe's/Home Depot.
A $1,000 loss!!
Update:
It took THREE WEEKS to fix the first breakdown - now it needs a new pump!! Equator does not have a service network -they go through the yellow pages. This machine is awful!! I will NEVER buy again from Equator.
This has broken five times in less than one year!! It takes three weeks to fix it each time!!
Recommended:
No
Amount Paid (US$): 1,000
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Epinions.com ID:
marinskym
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Reviews written: 3
Trusted by: 0 members
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