Euro-Pro GI490 Iron with Auto Shut-off
(48 Epinions reviews)
Epinions Product Rating:
Shark Iron -- auto shut off shuts off all the time
Jul 30, 2007 (Updated Jul 30, 2007)
Review by sgrowney
I wish I had looked at epinions before I bought this iron.
Recommend this product?
I liked the styling and I have a Shark floor steamer that works great. The auto shut off on the iron kicks in after the documented 7 minutes and no amount of "gently rocking back and forth" will turn it back on. If you unplug/plug it, it will begin to heat again and then in seconds the auto shutoff engages. Customer service wanted me to mail it in at my expense for repair. I had it only a few days. There is nothing to repair--it just doesn't work. For a new item that is not working properly I expect a timely replacement. Once I suggested to customer service that I didn't expect to pay to return an item that never worked, she put me on hold while she "checked something." No one ever came back to the call.
I will throw the iron away and NEVER buy another Shark/EuroPro product again
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