I have had no end of problems with this drive and while the service and support is quite good, they will still ship you the same product with the same problems. Don't bother. Pay a bit more money and get a drive that doesn't have these problems! The only reason I am still using it is because I am hoping that the large files I am transferring don't get lost but aside from that, it is totally unreliable. I loose data on a daily basis. The last drive I had (which I shipped back at my expense for this one) became so corrupted it was unusable and the data was all lost. 2GB of data gone! Very fast, mind you, although the latency is worse than many drives. I have heard that some of the drives are okay, but both the drives I have had have been defective.
Recommend this product?