Oh Dear!
Written: Jul 10 '07
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Product Rating:
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Pros: Nice building in a nice setting.
Cons: Almost everything else.
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| jimstrummer's Full Review: Galgorm Manor Hotel |
Recently spent the night here. Rude manager. Poorly trained staff. Lacklustre atmosphere. Mediocre food. Lots of other unhappy guests. Need I say more?
I travel a lot because of work and I stay in 20-30 hotels every year in all parts of the UK, so I've seen excellence, and I've seen awfulness. This is not the worst, but it comes close. The owner/manager and his attitude is a liability to this business - and sadly his manner and attitude rub off on some of the other staff. It's time to step aside, sir, and bring in a professional front-of-house manager who understands customers.
4* hotel? I don't think so.
Recommended:
No
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Epinions.com ID: jimstrummer
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Reviews written: 2
Trusted by: 0 members
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