Pros: Ease of setup, high quality product, great look
Cons: customer service leaves a lot to be desired
I recently purchased my second gateway complete system. This computer really is the best one I have ever used. It reacts much faster than my last unit. The flat screen monitor takes up much less space and looks really cool. It came with a dvd drive, cd burner, and Boston Acoustic speakers. It was offered with a free of year of internet access thru aol, which brings the final cost down to just over a 1000.00. Best system money can buy. There is only one drawback however, the dreaded customer service. I had a problem with the way the settings were set up on the speakers. I called and after 5 - 10 minutes of answering machines, I got thru to a real person and after maybe 5 minutes the problem was solved. When setting up the system do not worry. It is all color coded as far as the wires go, and it comes with a very easy to use drawing showing where all the plugs go. Buy a Gateway.