Hopefully it doesn't break!!!!!
Written: Apr 22 '07
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Pros: Only recommend if you know how to use a computer.
Cons: Tech support by far the worst!!!
The Bottom Line: Don't buy. Gateway already went out of business once!
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| crackdealer4u's Full Review: Gateway 825GM PC Desktop |
Computer is a good multitasker if it is running correctly. I am a technician and deal with computers everyday. This companies Tech support is the worst I've ever encountered. I do have an example. We had a computer with a bad hard drive. We sent it to a 3rd party company(trustworthy) and they came up with the same solution. Put a new hard drive in. The computer was brand new. Gateway tech support(after contacting 4 times) finally said to take it to Staples, CompUSA, Circuit City, or Best Buy and they will do warranty work on it. Where we are located is atleast 30 minutes out from any of those. I went to Circuit City(the closet) and they said they DON'T do warranty work for Gateway due to lack of being paid for work done. If this had been my gas and time I would of been very mad!! Luckily it was company time/gas. Still what a waste. I got online with tech support and told them to stop playing around and send me a new hard drive. Finally they agreed but now wanted to secure $75.00 on a credit card and the old hard dive had to be returned with-in 10 days or it will be charged. I get the hard dive and install it and sure enough it works but has no operating system!! No partition or anything so now I have to order a replacement disk $20(for shipping they say). It goes on and on but just to say all this took about 3 weeks of constant work to fix a single problem. I understand not trusting the customers judgement but I told them I was a tech and I had a 3rd party techs aggreance. Sorry for anyone who would buy one.
Recommended:
No
Amount Paid (US$): 1250
Operating System: Windows
Processor: Don''t Know
Processor speed: 701-800
RAM: More than 256
Internal Storage: CD-RW and DVD
Hard Drive (GB): Over 50
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Epinions.com ID:
crackdealer4u
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Reviews written: 4
Trusted by: 0 members
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