General Reviews of US Cellular Customer Service

16 consumer reviews
Average Product Rating: OK
5 stars
3
4 stars
3 stars
4
2 stars
1
1 star
7
Share This!
  Ask friends for feedback

US Cellular

Dec 6, 2006
Review by  
Rated a Helpful Review
  • User Rating: Very Good

  • Local Coverage:
  • Plan Flexibility:
  • Customer Service:

Pros:Great prices, comparable service

Cons:no grace period, crappy phones

The Bottom Line: Good if all you want is cheap rates, bad if you like the most recent technology and have trouble paying bill on the exact due date.


I went to US Cellular from Cingular about 9 months ago. They had much cheaper prices than Cingular and the customer service was much less aggravating. I was so glad to leave Cingular because I had nothing but problems with them.

About 3 months later I was having some financial issues and was 6 days late on making my payment. On the 6th day my phone was shut off. I have never had any utility or phone shut off in my life. I called US Cellular and they explained that they have no grace period. I was not informed of this when I signed up. I am all about paying my bills on time, but I know that sometimes bad things can happen and for your only means of communication to be shut off because you are 6 days late making the payment is a little harsh, don't ya think.

Another thing that I am not happy with is the selection of phones that they offer. US Cellular is so behind on technology it's unbelievable. WHen I called customer service to see if I could activate a non-US Cellular CDMA phone they told me no. Basically you are stuck with whatever US Cellular puts out. Most other companies let you use any unlocked phone, but not US Cellular. Once you are in the contract you are stuck with whatever crap they have out.


Recommend this product? Yes


Amount Paid (US$): 75.00/mo


Share this product review with your friends   
Share This!


Related Deals You Might Like...

Blackberry Curve 8330 Us Cellular Smartphone With Full Qwerty And Bluetooth

Blackberry Curve 8330 Us Cellular Smartphone With Full Qwerty And Bluetooth

NEW BLACKBERRY CURVE 8330 US CELLULAR PHONE Our BlackBerry Curve 8330 for US Cellular brings the incredibly popular Curve to CDMA networks for the fir...
eBay

$49.95

FREE Shipping
- Huawei Pillar - Black (cricket) Cellular Phone

- Huawei Pillar - Black (cricket) Cellular Phone

New - Huawei Pillar - Black (Cricket) Cellular Phone
eBay

$34.00

FREE Shipping
Clarity Pal PAL - Black (Unlocked) Cellular Phone

Clarity Pal PAL - Black (Unlocked) Cellular Phone

Clarity Pal 50901 Brand New Includes One Year Warranty, Emergency Help Button, Amplified Mobile Phone, Talking Caller ID, Amplified Volume - Up To 20d...
FactoryOutletStore

$99.95

FREE Shipping
Motorola Crush Touch Screen Cell Phone For Us Cellular Smartphone

Motorola Crush Touch Screen Cell Phone For Us Cellular Smartphone

Cell Phones Cell Phone Accessories Shop by Carrier Shop by Manufacturer Wireless Internet Other Items Add our Store to your Favorites and receive our ...
eBay

$44.95

FREE Shipping
Blackberry Torch 9850 Unlocked Gsm + Us Cellular Cdma Cell Phone - Gray

Blackberry Torch 9850 Unlocked Gsm + Us Cellular Cdma Cell Phone - Gray

Breed Great Deals On New, Used, Refurbished Cell Phones!HOME ABOUT US FAQ HELP CONTACT US Add my Store to your favorites and receive my emails newlett...
eBay

$129.99

FREE Shipping
Huawei Pillar - Black (cricket) Cellular Phone Read Description Opened Package

Huawei Pillar - Black (cricket) Cellular Phone Read Description Opened Package

cellular-parts777 Store new please check with the provider before purchasing esn 268435461115136781 we are not responsible for activation this is only...
eBay

$29.99

FREE Shipping
Lg 800g Touchscreen Cellular Phone Tracfone, Bluetooth Enabled

Lg 800g Touchscreen Cellular Phone Tracfone, Bluetooth Enabled

LG LG800G BLACK CELLULAR PHONE TRACFONE Part Number LG800G Condition New (Factory Sealed)Warranty 30 Days Replacement Warranty What's in the Box?LG LG...
eBay

$18.99

FREE Shipping
Blackberry 8330 Curve US Cellular Camera Cell Phone Titanium

Blackberry 8330 Curve US Cellular Camera Cell Phone Titanium

The Blackberry 8330 Curve Smart Phone for US Cellular. When you’ve got a lot on the go, the BlackBerry® Curve™ 8330 smartphone helps keep you con...
TheBlueDot

$49.95

FREE Shipping
Lg C105 Black Red Unlocked Cellular Phone Sb

Lg C105 Black Red Unlocked Cellular Phone Sb

Welcome to Our Ebay Store! We have been in the wireless business for over 10 years! We are committed to provide our customers with great products exce...
eBay

$59.99

FREE Shipping
Lg 800g - Black (tracfone) Cellular Phone

Lg 800g - Black (tracfone) Cellular Phone

Built in Camera/Camcorder Charger is Included Touchscreen Bluetooth 2.8 TFT LCD 2MP camera video recorder Mobile web, bluetooth, picture messaging cap...
eBay

$23.00

FREE Shipping


Ads by Google