General Reviews of US Cellular Customer Service

16 ratings (16 Epinions reviews)
Epinions Product Rating: OK
5 stars
3
4 stars
3 stars
4
2 stars
1
1 star
7
Share This!
  Ask friends for feedback

US Cellular

Dec 6, 2006
Review by  
Rated a Helpful Review
  • User Rating: Very Good

  • Local Coverage:
  • Plan Flexibility:
  • Customer Service:

Pros:Great prices, comparable service

Cons:no grace period, crappy phones

The Bottom Line: Good if all you want is cheap rates, bad if you like the most recent technology and have trouble paying bill on the exact due date.


I went to US Cellular from Cingular about 9 months ago. They had much cheaper prices than Cingular and the customer service was much less aggravating. I was so glad to leave Cingular because I had nothing but problems with them.

About 3 months later I was having some financial issues and was 6 days late on making my payment. On the 6th day my phone was shut off. I have never had any utility or phone shut off in my life. I called US Cellular and they explained that they have no grace period. I was not informed of this when I signed up. I am all about paying my bills on time, but I know that sometimes bad things can happen and for your only means of communication to be shut off because you are 6 days late making the payment is a little harsh, don't ya think.

Another thing that I am not happy with is the selection of phones that they offer. US Cellular is so behind on technology it's unbelievable. WHen I called customer service to see if I could activate a non-US Cellular CDMA phone they told me no. Basically you are stuck with whatever US Cellular puts out. Most other companies let you use any unlocked phone, but not US Cellular. Once you are in the contract you are stuck with whatever crap they have out.


Recommend this product? Yes


Amount Paid (US$): 75.00/mo


Share this product review with your friends   
Share This!


Related Deals You Might Like...

Motorola Crush Touch Screen Cell Phone For Us Cellular Smartphone

Motorola Crush Touch Screen Cell Phone For Us Cellular Smartphone

Cell Phones Cell Phone Accessories Shop by Carrier Shop by Manufacturer Wireless Internet Other Items Add our Store to your Favorites and receive our ...
eBay

$27.95

FREE Shipping
Pantech Caper - (verizon) Cellular Phone - Blue/black

Pantech Caper - (verizon) Cellular Phone - Blue/black

NEW!!! Pantech Caper - (Verizon) Cellular Phone - Black with Blue Buttons (look at Picture)
eBay

$26.99

FREE Shipping
Motorola V400 - Silver (unlocked) Cellular Phone

Motorola V400 - Silver (unlocked) Cellular Phone

SquareTrade C AP6.0 Qualitycellz - where quality is number one! Motorola V400 - Silver (Unlocked) Cellular Phone See it - share it! Your V400 sizzles ...
eBay

$49.99

FREE Shipping
- Huawei Pillar - Black (cricket) Cellular Phone

- Huawei Pillar - Black (cricket) Cellular Phone

New - Huawei Pillar - Black (Cricket) Cellular Phone
eBay

$29.99

FREE Shipping
TracFone SGH-S425G Cellular Phone - 3G - Slider

TracFone SGH-S425G Cellular Phone - 3G - Slider

Stay Connected The S425G lets you stay connected to family and friends through voice, text and more. You can even share those unforgettable moments, t...
Office Depot
Consumer Cellular Envoy Feature Phone Black

Consumer Cellular Envoy Feature Phone Black

Designed expressly for Consumer Cellular, Envoy offers text messaging, email and Internet in a simple-to-use flip phone. Envoy has familiar touchpad k...
Sears

$34.99

+$6.95 shipping
Lg 320g - Black (net10) Cellular Phone

Lg 320g - Black (net10) Cellular Phone

Please contact us through email with any questions. We will answer them as best and quickly as we can. As always, thanks for looking and have a great ...
eBay

$25.41

+$5.05 shipping
Pantech Caper - Black (verizon) Prepaid Cellular Phone

Pantech Caper - Black (verizon) Prepaid Cellular Phone

You are bidding on a Brand New Pantech Caper - Black (Verizon) Prepaid Cellular Phone!!! This Is New And Unused! Make sure to take advantage of our Cr...
eBay

$24.00

+$2.99 shipping
Brand Nokia 8290 Gsm Wireless Cellular Cell Phone Cingular At&t Rare

Brand Nokia 8290 Gsm Wireless Cellular Cell Phone Cingular At&t Rare

BRAND NEW Nokia 8290 GSM Wireless Cellular Cell Phone Cingular AT T RARE Item Description This Cingular Branded Nokia 8290 Cellphone is BRAND NEW IN O...
eBay

$999.99

FREE Shipping