General Reviews of US Cellular Customer Service

16 ratings (16 Epinions reviews)
Epinions Product Rating: OK
5 stars
3
4 stars
3 stars
4
2 stars
1
1 star
7
Share This!
  Ask friends for feedback

US Cellular

Dec 6, 2006
Review by  
Rated a Helpful Review
  • User Rating: Very Good

  • Local Coverage:
  • Plan Flexibility:
  • Customer Service:

Pros:Great prices, comparable service

Cons:no grace period, crappy phones

The Bottom Line: Good if all you want is cheap rates, bad if you like the most recent technology and have trouble paying bill on the exact due date.


I went to US Cellular from Cingular about 9 months ago. They had much cheaper prices than Cingular and the customer service was much less aggravating. I was so glad to leave Cingular because I had nothing but problems with them.

About 3 months later I was having some financial issues and was 6 days late on making my payment. On the 6th day my phone was shut off. I have never had any utility or phone shut off in my life. I called US Cellular and they explained that they have no grace period. I was not informed of this when I signed up. I am all about paying my bills on time, but I know that sometimes bad things can happen and for your only means of communication to be shut off because you are 6 days late making the payment is a little harsh, don't ya think.

Another thing that I am not happy with is the selection of phones that they offer. US Cellular is so behind on technology it's unbelievable. WHen I called customer service to see if I could activate a non-US Cellular CDMA phone they told me no. Basically you are stuck with whatever US Cellular puts out. Most other companies let you use any unlocked phone, but not US Cellular. Once you are in the contract you are stuck with whatever crap they have out.


Recommend this product? Yes


Amount Paid (US$): 75.00/mo


Share this product review with your friends   
Share This!


Related Deals You Might Like...

Blackberry Curve 8330 Us Cellular Smartphone With Full Qwerty And Bluetooth

Blackberry Curve 8330 Us Cellular Smartphone With Full Qwerty And Bluetooth

NEW BLACKBERRY CURVE 8330 US CELLULAR PHONE Our BlackBerry Curve 8330 for US Cellular brings the incredibly popular Curve to CDMA networks for the fir...
eBay

$39.95

FREE Shipping
Consumer Cellular Motorola Wx345 No Contract Phone In Factory Sealed Box

Consumer Cellular Motorola Wx345 No Contract Phone In Factory Sealed Box

/TBODY Greatjewelry4U Presents:Consumer Cellular Motorola WX345 No Contract Phone NOT T-MOBILE AS LISTED IN EBAY'S DESCRIPTION ~ New in Factory Sealed...
eBay

$29.99

+$5.50 shipping
Motorola Crush Touch Screen Cell Phone For Us Cellular Smartphone

Motorola Crush Touch Screen Cell Phone For Us Cellular Smartphone

Cell Phones Cell Phone Accessories Shop by Carrier Shop by Manufacturer Wireless Internet Other Items Add our Store to your Favorites and receive our ...
eBay

$39.95

FREE Shipping
- Huawei Pillar - Black (cricket) Cellular Phone

- Huawei Pillar - Black (cricket) Cellular Phone

New - Huawei Pillar - Black (Cricket) Cellular Phone
eBay

$34.00

FREE Shipping
Brand In Box - Motorola Ve20 Razr Us Cellular - Existing Contract Free Ship

Brand In Box - Motorola Ve20 Razr Us Cellular - Existing Contract Free Ship

100% BRAND NEW COMPLETE IN BOX - MOTOROLA VE20 RAZR THIS IS NOT A PREPAID PHONE - IT WORKS ON US CELLULAR POST PAID PLANS ESN IS CLEAN TO ACTIVATE WIT...
eBay
Pantech Caper - Black (verizon) Cellular Phone Mobile

Pantech Caper - Black (verizon) Cellular Phone Mobile

Bidding on the Pantech Caper Cellular Phone for the Verizon network. Pick your Plan: Month, Day, Minute.Color: Black Large 2.2 TFT Display 1.3 Megapix...
eBay

$27.99

FREE Shipping
Lg 900g - Black (net10) Cellular Phone - No Contract

Lg 900g - Black (net10) Cellular Phone - No Contract

A brand new factory sealed LG 900G - Black (Net10) Cellular Phone .No Contract Required
eBay

$24.99

+$5.95 shipping
Blackberry 8330 Curve US Cellular Camera Cell Phone Titanium

Blackberry 8330 Curve US Cellular Camera Cell Phone Titanium

The Blackberry 8330 Curve Smart Phone for US Cellular. When you’ve got a lot on the go, the BlackBerry® Curve™ 8330 smartphone helps keep you con...
TheBlueDot

$49.95

FREE Shipping
Pantech Caper - Black (verizon) Cellular Phone

Pantech Caper - Black (verizon) Cellular Phone

Verizon Prepaid Cellular Phone Unlimited Mobile to Mobile Calling Night Weekends Talk Text (on select plan)New plan also available $35 per month Unlim...
eBay

$24.99

+$7.50 shipping
Nokia 6350 - Graphite (at&t) Cellular Phone

Nokia 6350 - Graphite (at&t) Cellular Phone

Nokia 6350 - Graphite (AT T)Cellular Phone New Package contents:New Nokia 6350 (at t)Battery Battery door Charger Manual Terms and Conditions:We ship ...
eBay

$79.00

FREE Shipping