It worked for 60 days! >:-(
Written: Jun 27 '02 (Updated Jun 27 '02)
|
Product Rating:
|
|
| Ease of Use: |
 |
|
| Paper Handling: |
|
|
|
Pros: Excellent features and physical layout.
Cons: Software has strange quirks and it died after 60 days. Not happy!
The Bottom Line: I would recommend this unit if HP stood behind it. Replacing it with a refurbished unit after 60 days of very light use is ludicrous.
|
|
|
| mforester's Full Review: Hewlett Packard OfficeJet d145 InkJet Printer |
I bought this unit, the 250 sheet tray and a 3 year warranty which promised next day replacement if the unit failed. On the positive side, I was highly impressed with this all-in-one, the features and physical layout are excellent and it works well with my telephone system. On the down side; just short of 60 days of ownership and I come home to find every damn light on the thing blinking like crazy and it telling me to turn it off and then on. After reading all of HP's technical docs, I call them and in 5 minutes they arrange to replace it with a refurbished unit. Their excuse: the product is so new that's all they have and on top of that there's a backlog and I'll have to wait 7 days to get the replacement. Clearly they shipped a defective product and people are returning them like tickets to a bad movie. I'd wait a few months until they fix the bugs. I'm a very unhappy customer, too bad because my job requires me to purchase hundreds of thousands of dollars in IT hardware every year and I have an excellent memory.
Recommended:
No
Amount Paid (US$): $586.18
Operating System: Windows
|
|
|
|
Epinions.com ID:
mforester
|
|
Member: Michael Forester
Location: Beverly Hills, CA
Reviews written: 1
Trusted by: 1 member
|
|
|
- Add to My Yahoo!: 
- Add to Google Homepage: 
© 1999-2009 Shopping.com, Inc.