Just Okay
Written: Jun 23 '07
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Product Rating:
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Pros: Location, staff service, free food, large room size.
Cons: Quality of room, broken clock.
The Bottom Line: Very close to airport with free shuttle. More of an Extended Stay than a Suites. Just okay.
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| krunett's Full Review: Hawthorn Suites Orlando Airport |
I recently stayed at this hotel on a business trip in June of 2007 and found it generally adequate. The hotel seemed more like an Extended Stay property than what you expect from a Suites hotel.
Location
Is very close to the airport (free shuttle) and surrounded by neighboring hotel chains. There is a Hooters right behind the hotel and the Marriott down the street has a nice restaurant. Im sure you could walk to other restaurants in the area, but would be kind of far in the heat. There is a nice lake with a fountain in front of the property, would have been nice to have been facing that.
Check In
Front desk was extremely helpful and courteous during my stay. All my request were honored and it was a quick and easy procedure.
Room
I didnt love the quality of the room. I really felt like I was at an extended stay as opposed to what you think of the suite. The living area had a table with four place settings and the kitchen had hot plates, refrigerator, microwave and sink. There was a TV and a VCR in the living room as well. The carpet just seemed kind of shabby and was torn in one place. There is large bathroom/vanity area that connects from either the living room or the bedroom, which would be nice if you were traveling with more than one person. Could have been cleaner. You pretty much get zero toiletries, so be sure to bring some with you. Felt the water pressure was okay, but the nozzles and things in the bathroom could be newer. Would recommend them taking a look at rehabing the bathroom area.
The beds were older and had the usual fire-retardant comforter. I found them to be a bit soft, however I know the hotel is getting new beds/linens over the summer. My alarm clock was broken, which was irritating, but it was too late to do anything about it. Iron and ironing board worked fine throughout the stay. Sound quality in the room wasnt great, wonder if it wooden construction, as I did hear things from the other room.
Amenities
There is a computer and printer in the lobby, but someone was always using it. They had coffee service, but you had to pay for it. There was a dinner one night, which was fried rice, salad and rolls. Not sure why they would even bother, I think the guests would just prefer chips and salsa or other snacks. There is free beverage service in the evenings and I know people were enjoying the free alcohol. The breakfast in the morning wasnt anything special. They do have some hot items (eggs, meat, etc.), but wish there would have been more healthy selections, was mostly pastry and bagels. I believe the hotel also has a fitness center and pool. They do have a fantastic shop where you can buy toiletries, snacks and meals. Great selection if you happen to forget anything.
Overall
The hotel caters to a lot of airport travelers, including pilots and flight attendants. Because the layout is more like an Extended Stay, to me this isnt what I think of when I think of a Suites hotel and just didnt feel like it was the usual standard (Hampton is my standard chain). If you are just looking to stay one night close to the airport and have a larger party with you, I guess it would be fine, but next time Im going to check out one of the Hilton or Marriott properties in the area.
Recommended:
No
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Epinions.com ID: krunett
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Location: Charlotte, NC
Reviews written: 72
Trusted by: 1 member
About Me: I'm a red head, doesn't that tell you enough?
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