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Hewlett Packard Officejet Pro L7780 All-In-One InkJet Printer

Hewlett Packard Officejet Pro L7780 All-In-One InkJet Printer
Overall Rating: Product Rating: 2.5
Ease of Use:
Paper Handling:

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Very disappointing

Written: Feb 21 '08 (Updated Feb 21 '08)

Product Rating: Product Rating: 1.0
Ease of Use:  
Paper Handling:  
Pros: All-in-one

Cons: We're on our 3rd one in 6 months

The Bottom Line: We would definitely not purchase again. We are on our 3rd one in six months.
Compare Prices ($460 - $863 from 6 stores)
at CompuBiz USA, Inc
at Amazon
manleyopinions's Full Review: Hewlett Packard Officejet Pro L7780 All-In-One Ink...
We purchased the Officejet Pro L7780 in August, 2007 and used it for 13 days when the fax module failed. We returned that one to the store for replacement. The replacement worked for 5 months before the document feeder failed. After calling Customer Service in India and getting no satisfaction and not being able to be put through to a supervisor, we tried initiating a service order on-line, receiving no response. A week later we received an on-line survey about our experience with their service. Needless to say, I answered every one of their questions with "Dissatisfied". A few days later we received a call from the service rep. in India asking if the printer was working now. We told him no and he offered to send a reconditioned printer. We installed the replacement printer two days ago and it has its' own issues. All we wanted was the document feeder to be replaced, not a whole different printer with someone else's problems. We would definitely not purchase another one of these printers. They are very noisy and cheaply made, and it is very frustrating to deal with HP Customer Service. Next time we will look at a different manufacturer when we need to replace this replacement.

Recommended:
No

Amount Paid (US$): 424.99
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manleyopinions
Reviews written: 1
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1-4 of 8 stores Store Rating Price
(In stock)
Print at up to 35 pages per minute (ppm) black and up to 34 ppm color. Add value and work more efficiently with enhanced faxing, scanning, and copying... More at CompuBiz USA, Inc
CompuBiz USA, Inc
1-800-873-2127
Store Rating: 4.5
Get free shipping on orders ov... (In stock)
Robust, professional-grade all-in-one printer, fax, scanner, and copier High-quality scans at 2,400x4,800 dpi resolution Prints up to 35 pages per min... More at Amazon
Amazon
Store Rating: 3.5
ORDER NOW GREAT PRICE (In stock)
Officejet Pro L7780 Color All-in-One Printer is ideal for small-office printing, faxing, copying, and scanning. Scan photos and documents (up to legal... More at Buy.com Marketplaces
Buy.com Marketplaces
Store Rating: 3.5
(In stock)
HTML clipboard Item Condition This is a brand new HP Officejet Pro L7780 wireless Network All-in-one inkjet printer with all accessories in its origin... More at eBay
eBay
Store Rating: 4.0
Showing 1-4 of 8 stores
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