Pros: excellent performance
Cons: noise level, vibrating end is not removable for cleaning
I bought this product for my wife. Everything I had read about it sounded good but I was a little skeptical. I'm pleased to say it performs even better than expected. We wanted to avoid batteries and this unit is AC powered. I purchased a couple of optional attachments (not Hitachi brand) and they were a bit flimsy and disappointing. However, as we soon discovered, they are not needed. The high power setting is a little overwhelming but the low setting seems just about perfect. In fact, she is able to obtain the desired results in under a minute on this setting with very little effort. This surprised both of us. The device is rather loud but not extremely loud. The softly padded vibrating end is not removable for cleaning, which is a minor annoyance.