Pros: A great spa in all respects, I couldn't be happier.
Cons: Beware of the weak seat area or reinforce it as a precaution.
On the hot springs classic seat there is a weak spot on the left side as you get in. The rest of the seat area is reinforced but the last 6" on the left side of the seat platform is not and will break if you step on it - mine did, and I found this was a problem not uncommon to this tub. Then the tub had to be flipped over and fixed with Permalite - Watkins sells a kit that cost me about $200., but if you went through the Permalite Company for the material you could do it cheaper I'll bet. I love my spa, but feel people should beware so they can avoid the problem I had. All you have to do is be careful and don't step on that side - wish someone had told me. I would be happy to give advice to anyone who has to fix their cracked seat on how to do it easiest and properly.