Good technically, terrible warranty support
Written: Aug 16 '04
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Product Rating:
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Pros: When it works, it works well
Cons: God-help you when it breaks. Only for pack-rats who never lose receipts (or give gifts)
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| rfriedeman's Full Review: Jabra Communications Freespeak Wireless Headset Fo... |
While my BT200 headset worked, it worked beautifully. Easy to use, great audio, good talk time. Unfortunately for me, it dropped dead at 6 months old.
That shouldn't have been a problem, since it has a one year warranty. I didn't have a receipt, however, and there was no registration card when I got it, so Jabra wouldn't honor the warranty.
I'd been a long time Jabra user, being very pleased with both this headset and several of their wired headsets over the years. Their warranty policy, however, is based on the assumption that the customer is a lying bastard, which to me is bad business. You can bet that there will be no Jabra devices anywhere near my ears ever again.
Recommended:
No
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Epinions.com ID: rfriedeman
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Reviews written: 1
Trusted by: 0 members
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