Keys Fitness CenterG Elliptical Trainer

17 ratings (15 Epinions reviews)
Epinions Product Rating: Very Good
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Bad support issues

Feb 7, 2008
Review by  
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Pros:Looks good, but...

Cons:Bad service from the company, pricey for something that doesn't work...

The Bottom Line: I don't recommend this machine because of bad support team issues.


I used to train on elliptical machines since 8 years and I know which one is good. I decided to buy mine instead of going to the gym so I have the liberty of using it at anytime of the day without waiting for others to finish their training time.

I bought a Keys Fitness Center G more than 3 months ago but it's not working since the day I got it. There's an error in the screen. We've try everything to clear that error, but it's not working. I called the salesperson, the technical service at the store and the keys fitness support team. Finally, after 3 months, the support team sent me a replacement part for the elliptical. This part was changed by a member of the technical support, but nothing changed. The error is still in the screen. The support team said it could be the screen. I'm pretty tired of it and I'm now waiting for a refund. I don't want that kind of bad support following me for years.

I've decided to simply go with the best: Precor elliptical. For sure they are more pricey, but Precor offers the best machines, an excellent support and a very good warranty.


Recommend this product? No


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