The GOOD: It is pretty. The stainless is awesome. The control panel is easy to use.
Recommend this product?
The BAD: It does not come with a cookbook! New features such as crispwave are left to trial and error. The convection oven part of the upper oven (it is a combination microwave convection oven) does NOT allow you to set a temperature. Instead you must fool the oven by using the easy convect feature which automatically reduces temperature by 25 degrees. This seems to be designed to be used by pre-teens cooking their very first meal instead of a useful tool for competent cooks.
The UGLY: The upper combination oven does not allow use of microwaves AND convection cooking together. Customer service is pretty awful when you call or email or even try on-line chat.