Pros: I cannot think of anything positive to say about this microwave
Cons: Two broken parts right out of the box that I have to pay to fix.
This product was defective right out of the box. Broken door and turntable and they want a fortune to fix it.
My experience with Kitchenaid customer service has been the worst in my life. All manufacturers have some dissatisfied customers, but compare the complaints against Samsung and LG. Kitchenaid has about 100 times more.
When you pay this much and buy from Kitchenaid, you think you're receiving a better product. You are not!!