KitchenAid KSC700 7-Quart Slow Cooker

34 consumer reviews
Average Product Rating: Disappointing
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Ceramic Crock Cracked

Jan 22, 2010
Review by  
Rated a Helpful Review
  • User Rating: OK

  • Ease of Use:
  • Durability:
  • Ease of Cleaning:
  • Style:

Pros:Size, color, can turn knob to warm.

Cons:price, the fact that there is a known problem with the crock insert.

The Bottom Line: I do not recommend this slow cooker to anyone until they fix the ceramic pot problem!


I have had the red slow cooker for about 13 months now and the ceramic crock has cracked.  I did the live chat with KA and was told the part is on an extended backorder and they have no time frame for when they will get them back in.  This crock pot is too expensive for this to be happening, not to mention it has the KA name on it.  Imagine my disappointment when I went online in search of a replacement liner and came across this website with all the same complaints!  If this is a known problem why is KA not recalling them and replacing them?  I have had 2 other cheaper crock pots (rival) in 2 different sizes and since I love red and all our appliances are KA red I had to have this one.  I do not preheat my crock pot (never thought of doing it actually) and I do not put cold liquids in it.  This is the first pot I have ever had crack from any brand I have owned.  Does anyone know who we would contact to complain about this being a safety issue (I can't imagine what would happen if this happened while no one was home, possible fire hazzard)?


Recommend this product? No


Amount Paid (US$): 130

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