We are on our second unit now. The first one died after 14 months when the wave tube guide started arching. The service tech told us not to use it anymore, or it could catch fire! Whirlpool/KitchenAid said this was not a covered part since 12 months had passed and it was not included in the electronics (up to 5 year) warranty. Good thing I had extended warranty, but bought policy for 4 years. Only needed one. On second unit, it is 4 months old and is starting to do the same thing. (at least it is within the 12 month - they have to cover it warranty). Glad I waited to buy extended warranty coverage too!
Recommend this product?
Stay away from ALL WHIRLPOOL products. Maytag, KitchenAid, etc. There is no longer any quality and they don't care. I wish we would have gone with another manufacturer when we bought new appliances for the Kitchen. Now we will have a miss match is we end up replacing with another brand, which the wife did not want to do.
Amount Paid (US$): 950