KitchenAid KP26M1X Professional 600 575 Watts Stand Mixer Reviews
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KitchenAid KP26M1X Professional 600 575 Watts Stand Mixer

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$339.00
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Not worth it

Nov 16, 2010 (Updated Nov 16, 2010)
Review by  
Rated a Very Helpful Review
  • User Rating: Disappointing

  • Ease of Use:
  • Durability:
  • Ease of Cleaning:
  • Style:

Pros:Large capacity

Cons:Poor construction and durability, price, very heavy, very loud

The Bottom Line: I will never buy another KitchenAid product. Their durability and customer service are sorely lacking.


I know everybody just drools over all the KitchenAid mixers, and in the beginning I was one of them. No longer.

My first KitchenAid mixer was purchased used at a thrift store. I still consider myself lucky to have found it...they are rarely found used. The particular model was from the 60's or 70's, when it had only one mixing implement, a whisk/paddle hybrid. I loved that mixer, and when I bought my new 6 quart model, I shared my fortune with my younger sister, who still uses it regularly with no problems.

From the beginning, the sheer loudness of the mixer has blown me away. The sound resembles that of a jet engine at close range. I can hear it from my upstairs bedroom and can't stand to be in the same room when I'm making anything on a speed higher than 5 or 6 (I make a lot of meringue and whipped cream, so this is often.) I assumed the volume of the motor was the price to pay for all that power.

After a year or so, with an average amount of usage, and never having used the dough hook or mixed anything more taxing than chocolate chip cookies, the mixer began to make an occasion grinding noise. It comes still comes and goes.

Then last year the hub on the part that holds the beater FELL INTO THE BOWL while I was mixing. I was able to put it back on, but could not get it to stay for any length of time. Persistently putting it back on has finally paid off...it has stayed on for about 9 months now and seems OK in that regard.

But now I can't adjust the height of the bowl. I made a batch of gray foccacia bread last week because the 30 minutes of mixing (not kneading, a very soupy dough) caused the beater to rub against the bowl enough that the bread was about the same color as the stainless steel bowl.

I would have gladly paid to take my mixer someplace locally to have it repaired, but there isn't one. Not only will the company not send a replacement (which I can understand beyond the 1 year warranty,) but it also won't cover either shipping, labor or parts to have it repaired. I guess they figure they've got the market on stand mixers pretty much covered so they don't need to worry about customer service.

At a cost of more than $400, this small appliance should have a long product life, certainly more than the 5 years I've had it. My next mixer will NOT be a KitchenAid.


Recommend this product? No


Amount Paid (US$): 425

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