KitchenAid KGCC506 Beige 30 in. Gas Hobs (Gas and Electric) Reviews

KitchenAid KGCC506 Beige 30 in. Gas Hobs (Gas and Electric)

5 ratings (5 Epinions reviews)
Epinions Product Rating: Disappointing
5 stars
4 stars
3 stars
1
2 stars
1
1 star
3
Share This!
  Ask friends for feedback

Where Can I Buy It?

$899.10
Free Shipping AppliancesConnection

UNIT WENT ON FIRE!!!

May 8, 2007 (Updated Jul 15, 2008)
Review by  
Rated a Very Helpful Review
  • User Rating: Very Good

  • Ease of Use:
  • Durability:
  • Ease of Cleaning:
  • Style:

Pros:KITCHEN AID'S PROMPT CUSTOMER SERVICE TO UPGRADE AND REPLACE THE UNIT.

Cons:I think the review of the unit speaks for itself.

The Bottom Line: Unless the flaw is fixed so it won't catch fire- stay clear. However, "stuff happens". Kitchen Aid's prompt reply shows that they stand behind their products.


I loved this unit with the exception of the knobs occasionally overheating and I had to use a glove to turn them. It gets super hot and cooked food well.

That being said- A few days ago the igniter starting clicking as usual while igniting it for breakfast- then continued to malfunction and click after it was ignited and within the unit the wires ignited and a fire ensued. Smoke started rising from the holes where the knobs were and I could see the flames under the glass. This was a sealed unit so there was nothing inside that was flammable except for gas. Since this was a gas unit and my gas line shut off valve was stuck (couldn't shut it) it was continuing to smoke- I had to contact the fire department to make sure the flames within the unit were out.
KITCHEN AID Immediately DISPATCHED A SERVICE TECHNICIAN WITHIN 24 HOURS. THEY DEEMED IT NOT REPLACEABLE AND KITCHEN AID HAS OFFERED TO REPLACE THE UNIT AND INSTALLATION AT LITTLE TO NO COST TO ME.
I am waiting presently for a new unit


I love my Kitchen Aid products despite this incident and hopefully this won't happen again.


Recommend this product? No


Amount Paid (US$): 700

Read all comments (2)

Share this product review with your friends   
Share This!


1 best deal

This sleek KitchenAid KGCC506 Architect Series II gas-on-glass cooktop is a stylish complementary option to various countertop surfaces The easy-to-cl...
AppliancesConnection
Free Shipping
1 best deal     Why are these stores listed?