DO NOT BUY LG I purchased an LG refrigerator and dishwasher. The refrigerator made
Recommend this product?
lots of noise before it stooped working. Lots of service calls and calls to customer service
no satisfaction. My dealer finally got LG to replace the refrigerator. No easy task. LG worst
customer service ever. The dishwasher leaked all over the hardwood floor. After my local
dealer tried three times to fix it and could not I called LG and got the run around like you
would not believe. They finally replace the dishwasher with the help of my local dealer. Then
a couple of months it started leaking again. Many more calls and being told they could not to
anything unless the dishwasher was "deemed unrepairable". I finally after many more calls
got them to "extend the warranty". They sent an "LG" tech out. He replaced the whole front
door assembly AND the motor. He told me he did lots of those type of repairs as there was
a design flaw with that dishwasher. All OK for two months. Now it is leaking again, the floor
is ruined and LG refuses to help. I was told by Amber the supervisor there was nothing they
could do and no one I could talk to as she was the highest authority.
Not only are LG products unreliable in my opinion but their customer service is horrible, in
my opinion. I WOULD NEVER BUY AN LG PRODUCT AGAIN. I WOULD NOT
RECOMMEND LG TO ANYONE AND I WILL CONTINUE TO GO OUT OF MY WAY TO
TELL PEOPLE OF MY HORRIBLE EXPERIENCE WITH LG.
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