LG LDS4821 24 in. Built-in Dishwasher Reviews
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LG LDS4821 24 in. Built-in Dishwasher

24 ratings (24 Epinions reviews)
Epinions Product Rating: Disappointing
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All form and no function

Mar 26, 2010
Review by  
Rated a Helpful Review
  • User Rating: Disappointing

  • Ease of Use:
  • Durability:
  • Ease of Cleaning:
  • Style:

Pros:sharp looking

Cons:reliablity, LG service, LG parts availablity

The Bottom Line: dishwasher is supposed to save time not waste it.  LG is all form and no function.


worked perfectly for 1 month, then it freaked out at the end of a cycle - it started throwing all kinds of error codes (which I know by heart now).
I had to call LG because my normal appliance guy said he dropped his cert with LG because they kept making him look bad (late with parts mostly) so he saves more face just telling folks he doesn't service them.
It took LG a week to find/convince some non-local appliance repair company to come make the fix.  It took 1 more week to schedule the diagnostic visit then 4 more weeks while the parts were shipped (?!).  The repair guy put in a new motherboard and a new heating element in about 20 minutes and then left.  On the second cycle the dw started with the error codes again, didn't clean the dishes, and did not drain the tub.  Lucky for me I know the diagnostic mode code which operates the dishwasher's functional drain test (you too could learn this if you get this dw!) so i was able to drain the tub.
So, that's 1 month with a $600 dw working and over a month waiting to get it fixed only to be washing dishes by hand again.
I returned it to merchant where I purchased it and went with a maytag where parts and service are speedy and plentiful.
In the meantime I've been told by the cashier at the store where I returned it and the receptionist of the repair place that this is normal for LG appliances.
Oh yeah - I read the reviews, I figured I'd be lucky and get a good unit despite the poor ratings... sound familiar?


Recommend this product? No


Amount Paid (US$): 517

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