Cons: All the above
I purchased a watch from this company based upon what they claimed on their website and their warranty. After three months the watch stopped working. I contacted Customer Service and made arrangements to return the watch. One year later: NO WATCH and NO REFUND. I believe the owner, Ron Gibson has defrauded me and is not willing to do anything about my watch. The best he could come up with was a $47 credit when I spent nearly $500. I would stay far away from this comapany as there are other good comapnies to deal with that won't rip you off. One such company is: http://www.perfectwatchez.co/
I have dealt with them before and they have exceptional customer service and quality watches.