Pros:Works with Charter. Reliable Signal and good performance.
Cons:Wont allow you to set your own network password. Costs more than DSL modem.
The Bottom Line: Does exactly what it says it will do. Is fast and reliable. Also one of the only options for DOCSIS Cable ISP. Expensive compared to similar DSL units.
For those of us with cable ISP such as Charter, finding a wireless modem in order to get wifi is not an easy task. Especially if you are not as technologically gifted as a lot of the people on this sight are. I just recently joined the cable modem mafia vs. dial up, which was slow as molasses.
Recommend this product?
I bought this item at Best Buy and the salesperson told me he didn't think it would work with Charter Cable. However, as Best Buy only had ONE wireless cable modem for sale (Staples did not have any!) I was pretty much locked into this one and had read on one of the review sights that it did work with Charter. The box says to check with your ISP if it is DOCSIS compatible. I guess Charter is because it works fine.
It was fairly easy to set up out of the box. I had really expected to be in store for a headache when it came to making this work with my network, especially after reading a lot of the reviews of this product on the Best Buy sight and other internet review sights. It seemed a lot of people had a lot of problems with this but mine was up and running in about a half hour. The only reason it took this long was because there is a sticker on the bottom of the unit that has a passcode you will have to enter the first time you sign a new computer onto the network to access. It was not working the first few times I tried it. The sticker on the bottom is very misleading and lists a 'passcode' number, which won't work. The actual number you need to enter is not the one that says 'passcode' but the one right above it which says 'DSK'. Once the tech. person got me through that (he says it happens very often because of the way the label reads) it was ready to use.
I hooked my tower up to the modem directly because it does not have wireless enabled. An eithernet chord is included, which is nice as some units sell it separate. I use my laptop with this (sometimes at the same time as the desktop) and it works perfectly. Very rarely will I get a dropped signal and when it does drop the signal, it quickly refreshes in less than a minute. I know the big problem with a lot of the cable modems on review sights is the dropped signal, but so far this seems to be very consistant in terms of giving me constant signals.
The only thing I don't like about this unit is that you cannot set your own passcode for the network. It would be much easier to remember if you could do this. Instead, you have to have that DSK number each time someone comes over and uses a new computer on the network, which there is no way to remember because it is about 15 random numbers and letters in length. It is a bit of a pain to go to the bottom of the unit each time to get this code and if something happened to that sticker, I'd be screwed.
The speed is great. They say that this supports 54mbps, which is 5 times faster than 802.11. However, I am not sure if this would work with Charter's new Ultra Fast internet package ... I just have the standard cable internet with them. I can't say how fast it is compared to how fast it should be because I just got rid of dial up ... so anything is amazingly fast to me. However, I can usually stream videos with no problem from youtube and watch full episodes of television shows on other sights without a single 'catch up'. I have not tried to stream movies yet ... but I am sure it wouldn't be a problem given how fast everything else is. I eventually want to get a blue ray DVD player with wi fi capability so I can stream directly to my TV but am waiting until that sort of thing becomes a little more standard so I am not at the first wave of this and missing out on updates.
It says that the range for signal is 328 feet indoors. I haven't really tried to stretch this too much because I don't have a huge house. Only one floor. So I couldn't tell you how this would be in terms of a huge house with multi-levels but for my needs I can get internet fine all over the house and outside as well, near the house.
I've had the unit for about 6 months and have left it on almost constantly and it has been fine. There are a series of lights on the front of the unit that are always on. The case is very well vented ... there is no fan.
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