Pros: Over a decade of great sleep!
Cons: Original pedestal trash
I guess I was one of the lucky ones. I have loved this bed. I was one of the original customers and did also go throught the replacment of the motor and the company upgraded the chambers and foam sidings.
The only real problem I had was the cheap pedestal they send. It went (collapsed) within the first year with too thin of pressed wood. I replaced that part with a regular frame and haven't had a lick of problem since.
Slept fantastic on this sleep system for over a decade now and it keeps on delivering. It was money well spent for me, but sorry to hear of the problems others have had.