Neat Desk Pass-Through Scanner Reviews
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Neat Desk Pass-Through Scanner

65 ratings (8 Epinions reviews)
Epinions Product Rating: OK
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Extremely unintuitive

Aug 5, 2011
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  • User Rating: OK

  • Ease of Use:

Pros:Robust hardware.

Cons:Unintuitive softwareExpect 15-20 hours to learn

There are two separate components to this package.  The hardware and the software.  
The hardware is very simple and straightforward - you insert documents into the auto-feeder, press a button, and the document is scanned.  Set up and installation was a breeze.
The software is ridiculously complicated.  There appears to be no simple interface between documents scanned and its storage in the software.  If you intuitively click a SAVE button, you are prompted to pick a location on your hard drive to save the document image or PDF.  I don't want to save it to my hard drive, I want to save it in the NeatWorks software.  By pushing combinations of buttons, I twice accidentally found a way to bring the scanned document into the software, but then ran into a setup process that was convoluted and not easily explained.  

Recommend this product? No

Amount Paid (US$): 0.0
Interface: USB

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